Reviews
Les Mack was very helpful during our car purchase!
Wade Duncan made our experience buying an SUV very easy. Every person we dealt with was professional. From Richard to Troy. We would recommend Les Mack to everyone. Thank you to all that helped us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasantly Surprised
We traveled to Lancaster from Vinton, Iowa. We were trading in our corvette for a newer corvette. They offered us a very fair price, no need to haggle and we were so pleased. I usually hate buying a car, but this was painless and so pleasant. Our salesman Wade worked with us and all the rest of the staff was most gracious. I will be looking at their inventory when I'm ready to buy another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeep Wrangler Willy
I had the opportunity to work with Wade, he was personable and went the extra mile to make sure this was the best of best experiences. I live over 2 hours away and he worked with his team so that I could come to dealership and in no time at all was driving away in my new Jeep!! The customer service provided is a rare find anymore, I truly felt taken care of and all promises fulfilled.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dusty was great!!
Very knowledgeable, Dusty explained every detail about the car before and after the our purchase. All the people we dealt with were happy to answer any questions or concerns that we had. A very pleasant experience overall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
These guys were great to work with. The vehicle was more than I expected. Dusty really went out of his way to help. I drove over 8 hours to get the Yukon and they moved stuff around to accommodate. Thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New car to us!!
Very friendly an helpful! Thanks Gary an Brian ! We have told friends an family that we had a great experience! An recommended them! I love driving my new equinox!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent CUSTOMER Service
Customer service excellent! Great price on a used Ford Explorer XLT we purchased having searched and compared dozens of dealers. No haggling, no arguing, just upfront pricing and even a few extras thrown in that we hadn't even asked for such as new wiper blades.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience-Jeep Southwestern WI
My husband and I purchased a 2020 Willy’s Wrangler Jeep from Steven at Les Mack. We have previously owned Jeeps. This was by far the easiest car trade-in and purchase of a vehicle we have ever experienced. We did our homework in advance. They were reasonable on the entire transaction. Friendly, Honest and Great Customer Service. First trip to service was a breeze as well. Jeep owners looking for an alternative in Southwest WI, here it is!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Price, Great Experience
With the COVID pandemic I decided to try buying a vehicle online and found the vehicle I wanted at Les Mack Ford - it was not only the vehicle I was looking for, it was at a great price. Being new to the whole online purchase experience I was worried to make such a big purchase without physically touching the car. Salesman Gary Whittaker went out of his way to ensure that I was satisfied with the condition of the vehicle by taking very detailed photos of vehicle to help curb my concerns. He walked me through the entire buying experience including delivery to my front door. I would recommend buying a vehicle from the Les Mack dealerships and ask for Gary.....He made my buying experience an excellent one and I am sure he can do that for you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful dealership!
The best car buying experience I have ever had! Even though a very busy dealership, Wade took the time to sit with us and discuss the car we were interested in. Once I made the decision to buy, the buying process was as easy and streamlined as possible! Troy was very efficient and so personable. Purchased a beautiful used car at a great price! No high pressure tactics.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase