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First National Fleet and Lease

(619 reviews)
Visit First National Fleet and Lease
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(877) 241-0579 (877) 241-0579

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First National Fleet and Lease from DealerRater.

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Didn't meet Gokal Kumar.

Didn't meet Gokal Kumar. Thomas was super during the whole transaction that took about 12 days

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My other car broke down and I had less than perfect

My other car broke down and I had less than perfect credit. Felix and other at Tacoma location went above and beyond to get me in a vehicle to go back and forth to work. I will definitely tell anyone looking for a car to visit them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First of I went there and they knew I was coming and they

First of I went there and they knew I was coming and they closed a hour and a half early.to top this off they were very rude and said they had no idea what I was talking about When I went back next business day for arranged apt they were half a hour late.On top of that Megan told me to come in to test drive car and sign papers that it was a done deal they then denied my pre-approved financing and were very rude the entire experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First National, particularly John Yang were exceptionally

First National, particularly John Yang were exceptionally kind, fair and accommodating. Exceptional knowledge of cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They treated me very well, they bring the car that I

They treated me very well, they bring the car that I wanted to where I was, they made sure that I had everything I needed to be satisfied, very good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I haven’t had any issues with them so far.

I haven’t had any issues with them so far. They have been very professional about the process. I live out of state and they have been great to me so far!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good customer service abd very helpful people and

Very good customer service abd very helpful people and willing to help me get a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They do an amazing job of trying ro find what's right for

They do an amazing job of trying ro find what's right for you. They worked with what they had and made everything easy simple and fast. Overall great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I appreciated the prompt and professional service I

I appreciated the prompt and professional service I received while searching for a vehicle that would fit my needs as well as my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Simple fast service.

Simple fast service. Good vehicles to choose from. Great customer service. They made the process easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Consumer response

Thanks