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First National Fleet and Lease

(619 reviews)
Visit First National Fleet and Lease
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(877) 241-0579 (877) 241-0579

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First National Fleet and Lease from DealerRater.

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Everyone I met was friendly and helpful.

Everyone I met was friendly and helpful. They didn't try to upsell me on anything, so it was a very straightforward deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service by Felix Paredes, he was courteous and

Service by Felix Paredes, he was courteous and professional. I was able to communicate with him on all my car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wide variety of vehicles for everyone and anyones needs

Wide variety of vehicles for everyone and anyones needs high end to family cars and trucks. a lot of cars to choose from pretty fair pricing they advertise work with all credits good and bad I guess .. you never know what you need until you go there and that car or truck catch’s you’re eye . For me I seen a car there went next day for a test drive and was happy with it made the deal quick and easy and I’m very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The dealership is great and the way he treated people is

The dealership is great and the way he treated people is 100% awesome. Great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I’ve enjoyed doing business with the First National Fleet

I’ve enjoyed doing business with the First National Fleet team, very professional, and has no pressured atmosphere. I had a fantastic experience working with Ms. Billal, he is a good listener to what I wanted and founded the perfect vehicle for great value, he was extremely knowledgeable in providing comparative data between make and model options, that I would have never known, which allowed me to make a great choice. Thanks for the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They very helpful they also make happen the same day what

They very helpful they also make happen the same day what I looking I really thanks for helping.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

JT helped us from beginning to start.

JT helped us from beginning to start. He was honest up front that he’d be able to work with us, and he did. We were there a total of about 2 hours, which I think isn’t bad for buying a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sold car needing an expensive repair

We bought a 2018 Ford Focus from this place. Within 3 days the check engine light came on and the shop tells us it had been on many times before and was probably just reset for the sale. That issue wasn't that hard or expensive to fix. Now after having the car for less than 4 weeks, the transmission is acting up and the shop tells us it needs to be replaces, estimate $5000. I reached out to this company to see if they want to do anything to make this right and it was obviously something they deal with. When, in the middle of my sentence, I mentioned 'check engine light' I was forwarded to a voicemail box without even being able to finish my sentence. I left a phone number, no call back. I reached out to the person who sold, no response. I guess all the things they say about used car dealers are true, particularly with this one.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gokul was horrible!

Gokul was horrible! He accused me of having fake pay stubs when they weren’t! n straight from my employer!! Also tried to get me to give him 3000 dollars to get me in a car under the table was telling my paystubs were fake Infront of everybody on the showroom floor I left n I went to the Tacoma location they verified my stubs with the bank n I drove off with a car

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Not very professional, get in need of selling cars that

Not very professional, get in need of selling cars that what took from this experience

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.