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Carousel Nissan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)
2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carousel Nissan from DealerRater.

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Justin and the team provided a wonderful shopping

Justin and the team provided a wonderful shopping experience. We love our new Pathfinder. #employee and customer

Justin and the team provided a wonderful shopping

Justin and the team provided a wonderful shopping experience. We love our new Pathfinder. #employee and customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service.

Great customer service. Enjoy buy from carousel Nissan because they go out of their way to keep you happy with every vehicle I have bought from them. Thanks to salesman Justin it was a pleasure working with him. Thank you very satisfied customer.

Great customer service.

Great customer service. Enjoy buy from carousel Nissan because they go out of their way to keep you happy with every vehicle I have bought from them. Thanks to salesman Justin it was a pleasure working with him. Thank you very satisfied customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Carousel Nissan were great to work with.

Carousel Nissan were great to work with. Justin Batziel was honest and we were not pushed into any deal. We felt no pressure at all. We have had previous Nissans and I feel very comfortable with the service department.

Carousel Nissan were great to work with.

Carousel Nissan were great to work with. Justin Batziel was honest and we were not pushed into any deal. We felt no pressure at all. We have had previous Nissans and I feel very comfortable with the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend

I would highly recommend this place!!! They are honest people and very profession! My car was at its last toll and instead of lying to me like other car dealers would… they were honest to me!! I truly appreciate the service team and am thankful for their services!

Highly recommend

I would highly recommend this place!!! They are honest people and very profession! My car was at its last toll and instead of lying to me like other car dealers would… they were honest to me!! I truly appreciate the service team and am thankful for their services!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

Experience was better than I was hoping for. Received more for my trade-in than I thought I would and did not receive an arm-twisting experience to acquire a new car. Sales person, Jacob, was very friendly and laid back and made the whole process very smooth. All my questions were answered immediately and politely. Will definitely recommend this dealership for anyone wanting to purchase good used or new car.

Customer

Experience was better than I was hoping for. Received more for my trade-in than I thought I would and did not receive an arm-twisting experience to acquire a new car. Sales person, Jacob, was very friendly and laid back and made the whole process very smooth. All my questions were answered immediately and politely. Will definitely recommend this dealership for anyone wanting to purchase good used or new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast, easy, no BS

Ernie, Justin, and TJ were fantastic to work with. They made the process very easy and not as stressful as I thought it would be. This was my first time financing a vehicle and TJ made it painless to set up.

Fast, easy, no BS

Ernie, Justin, and TJ were fantastic to work with. They made the process very easy and not as stressful as I thought it would be. This was my first time financing a vehicle and TJ made it painless to set up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil Change/preventative maintenance check

Sept. 29, 2020: Arrived at 3:00 p.m. for scheduled oil change appointment, was driving out of the garage a few minutes before 4:00 p.m., with oil change done, tires rotated, new key fab batteries installed, a checklist in hand of all preventative maintenance checks done, a clean freshly washed car! (Car wash is complimentary!) I can't say enough about the excellent service at Carousel!

Oil Change/preventative maintenance check

Sept. 29, 2020: Arrived at 3:00 p.m. for scheduled oil change appointment, was driving out of the garage a few minutes before 4:00 p.m., with oil change done, tires rotated, new key fab batteries installed, a checklist in hand of all preventative maintenance checks done, a clean freshly washed car! (Car wash is complimentary!) I can't say enough about the excellent service at Carousel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your positive feedback! We look forward to seeing you at your next appointment!

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Purchase

I would recommend Carousel Nissan to anyone looking to buy a car. Everyone was very helpful without pressuring me to buy anything. Justin Batzkiel was easy to work with and helpful when making sure I knew how to access all the features on my 2020 Nissan Rogue. TJ was the best when dealing with the financial part and told me how to get the remaining money on my other lifetime warranty returned. All of the sales persons are the best.

Purchase

I would recommend Carousel Nissan to anyone looking to buy a car. Everyone was very helpful without pressuring me to buy anything. Justin Batzkiel was easy to work with and helpful when making sure I knew how to access all the features on my 2020 Nissan Rogue. TJ was the best when dealing with the financial part and told me how to get the remaining money on my other lifetime warranty returned. All of the sales persons are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience. We appreciate your business and look forward to seeing you for service!

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Excellent Experience - Excellent Purchase

I purchased a 2014 Lincoln MKX. It was my 1st time at Carousel Nissan in Iowa City, Iowa. Every single person involved with my purchased was very friendly and actually interested in why I was there. I did not have to spend my entire day there with sales personnel running back and forth between me and management. My sales person (Justin Batzkiel) was knowledgeable in every area and made sure my experience was a great one. Hard to find a dealership like this one anywhere anymore. They have a great team. My deal was complete in just a few hours and I was able to drive my new SUV home. I am very happy.

Excellent Experience - Excellent Purchase

I purchased a 2014 Lincoln MKX. It was my 1st time at Carousel Nissan in Iowa City, Iowa. Every single person involved with my purchased was very friendly and actually interested in why I was there. I did not have to spend my entire day there with sales personnel running back and forth between me and management. My sales person (Justin Batzkiel) was knowledgeable in every area and made sure my experience was a great one. Hard to find a dealership like this one anywhere anymore. They have a great team. My deal was complete in just a few hours and I was able to drive my new SUV home. I am very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience, Gene! We appreciate your business and look forward to seeing you in the future!

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I liked it here 5 start

Got my first car here with the help of Justinwho helped it go so smooth without feeling pressured, he was very easy to talk with and I like he knew lots about the car and its ability

I liked it here 5 start

Got my first car here with the help of Justinwho helped it go so smooth without feeling pressured, he was very easy to talk with and I like he knew lots about the car and its ability

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing you positive experience, Paul!

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