Reviews
Very nice experience.
Very nice experience. Nino is knowledgeable and no pressure and finance was a breeze. This was a wonderful buying experience!
Very nice experience.
Very nice experience. Nino is knowledgeable and no pressure and finance was a breeze. This was a wonderful buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was not actually planning on buying a new vehicle but
I was not actually planning on buying a new vehicle but my vehicle had some real problems and had 165000 miles so we decided to shop. I was looking at the Pathfinder (Rockcreek Edition) I was contacted by Nino at Jackie Cooper. He introduced himself then promptly went to the vehicle I was looking at and made a very informative video showing me both the inside and out of the exact car was had reviewed and then pointed out so many features he made me feel I was at the dealership taking an in person tour of the car. After I looked at it he then called me and asked if I would like to come and test drive it. We made an appointment and he was just as great in person as he had been on the phone he took my handicapped husband and myself on a test drive and answered all our questions in a way that we could understand. He NEVER made me feel like I was stupid or a non important person. Nino made the entire car purchasing process exciting comfortable and fun. I would recommend Nino to anyone looking to buy a car
I was not actually planning on buying a new vehicle but
I was not actually planning on buying a new vehicle but my vehicle had some real problems and had 165000 miles so we decided to shop. I was looking at the Pathfinder (Rockcreek Edition) I was contacted by Nino at Jackie Cooper. He introduced himself then promptly went to the vehicle I was looking at and made a very informative video showing me both the inside and out of the exact car was had reviewed and then pointed out so many features he made me feel I was at the dealership taking an in person tour of the car. After I looked at it he then called me and asked if I would like to come and test drive it. We made an appointment and he was just as great in person as he had been on the phone he took my handicapped husband and myself on a test drive and answered all our questions in a way that we could understand. He NEVER made me feel like I was stupid or a non important person. Nino made the entire car purchasing process exciting comfortable and fun. I would recommend Nino to anyone looking to buy a car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is our second time purchasing a vehicle at Jackie
This is our second time purchasing a vehicle at Jackie Cooper and with Jordan specifically! Great experience both times! The level of attention to detail and professionalism the team has here is exceptional! Will definitely be back next time we are in the market for a vehicle. Highly, highly recommend!!!
This is our second time purchasing a vehicle at Jackie
This is our second time purchasing a vehicle at Jackie Cooper and with Jordan specifically! Great experience both times! The level of attention to detail and professionalism the team has here is exceptional! Will definitely be back next time we are in the market for a vehicle. Highly, highly recommend!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Oglesby Family for sharing on DealerRater your exceptional experience with the Jackie Cooper Nissan team! We were honored that you chose us to meet your vehicle needs and we look forward to assisting you again in the future!
liked the people is worked with.
liked the people is worked with. Your detailing department did the worst job i have seen cleaning up a car. dirt around the trunk lid under the hood. i think all they did was a quick wash and half-xxx wipe of the car. that was very dissaponiting to me.
liked the people is worked with.
liked the people is worked with. Your detailing department did the worst job i have seen cleaning up a car. dirt around the trunk lid under the hood. i think all they did was a quick wash and half-xxx wipe of the car. that was very dissaponiting to me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Jackie Cooper Nissan to meet your vehicle needs! We are glad to hear you had an exceptional experience with our sales and finance team. We apologize that you were disappointed in your vehicle delivery detail! While we hate hearing we missed the mark on this very important part of your buying experience, we do thank you for letting us know. We use these opportunities to get better at what we do. We are looking into what steps were missed and promise that we will improve! Thank you again and we hope you will give us another chance to wow you in the future!
Ethan was a really good sales rep.
Ethan was a really good sales rep. Didn’t pressure and helped guide us through the process.
Ethan was a really good sales rep.
Ethan was a really good sales rep. Didn’t pressure and helped guide us through the process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your exceptional experience with us and everyone else on DealerRater. We appreciate you!
The car I bought was in very good condition, the sales
The car I bought was in very good condition, the sales man was kind and the negotiation was fair
The car I bought was in very good condition, the sales
The car I bought was in very good condition, the sales man was kind and the negotiation was fair
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the kind words and 5-star rating, as well as your willingness to share it on DealerRater for all to see. Thank you!
Very helpful!
Very helpful! Was able to get me everything I was looking for in a vehicle and at a rate I could afford.
Very helpful!
Very helpful! Was able to get me everything I was looking for in a vehicle and at a rate I could afford.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your recent sales experience with Diego Robles and the entire Jackie Cooper Nissan team! We appreciate that you chose us for your vehicle needs and we look forward to assisting you again in the future!
Excellent service as always.
Excellent service as always. Jackie cooper was able to get a car we wanted from Nelson Nissan so we could buy it there.
Excellent service as always.
Excellent service as always. Jackie cooper was able to get a car we wanted from Nelson Nissan so we could buy it there.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure to get you in the vehicle that met your needs and we look forward to assisting you again in the future!
Amazing customer service!
Amazing customer service!! Diego was very helpful and listened to what we wanted in a vehicle. He took the time to get us an amazing deal on a new car. Overall an amazing experience
Amazing customer service!
Amazing customer service!! Diego was very helpful and listened to what we wanted in a vehicle. He took the time to get us an amazing deal on a new car. Overall an amazing experience
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and 5-star rating! We appreciate you!
Brandon did a wonderful job.
Brandon did a wonderful job. Very knowledgeable about the vehicle. Would highly recommend him and Jackie Cooper!
Brandon did a wonderful job.
Brandon did a wonderful job. Very knowledgeable about the vehicle. Would highly recommend him and Jackie Cooper!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car