Reviews
Dakota did an awesome job at helping me find my dream car
Dakota did an awesome job at helping me find my dream car that will provide for my family for many years. It is great to have peace of mind on if my car will start up for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sarah, thank you for taking the time to share your personal experience with our Jackie Cooper Nissan sales team! We are glad to hear it was an exceptional one, something we strive for at every interaction. It was our pleasure to assist you and we look forward to helping you with your future vehicle needs!
My sales professional, Island, was great.
My sales professional, Island, was great. She found exactly what I was looking for. She communicated quickly and was truthful. The finance and managers made the process miserable. The process took way too long and too much up selling.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
John, thank you for sharing your experience with Island Warren at Jackie Cooper Nissan. We are thrilled to hear that she was able to meet your vehicle needs and exceed your expectations. We apologize for the time it takes to complete the finance and insurance portion of your purchase. While most of our customers appreciate knowing what products are available to them to make their post-purchase vehicle experience just as exceptional, we know that those products may not be for everyone. We appreciate your patience and we wish you well!
From the Salesman to the sales manager and Financial
From the Salesman to the sales manager and Financial manger my experience was excellent. They were so courteous and very knowledgeable in their fields.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your personal experience with our Jackie Cooper Nissan team! We are thrilled to hear it was an exceptional one. We look forward to seeing you again for your future vehicle needs!
D'Waylon was the leader of my sales team.
D'Waylon was the leader of my sales team. I told the sales manager that he had done a great job. THEN I told D’Waylon. We had to wait for my insurance money to arrive after my wreck of my ‘19 Frontier. We all did what we could Until the moment I had the money. Well done all ‘round.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your personal experience with our Jackie Cooper Nissan sales team. We are glad to hear it was an exceptional one and that we were able to get you into the vehicle that best met your needs!
Great experience Alison was super friendly and helpful.
Great experience Alison was super friendly and helpful. Did not feel like I was being talked down to.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Darlene, thank you for your kind words! We appreciate that you took the time to share your story with everyone on DealerRater!
Excellent customer service from the time I arrived.
Excellent customer service from the time I arrived. Island was extremely professional and the finance team made everything completely transparent throughout the process. The entire buying experience as pleasant and easy from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your personal experience with our Jackie Cooper Nissan team! We appreciate you and look forward to assisting you with your future vehicle needs as they arise!
Long history with the dealer, excellent service and
Long history with the dealer, excellent service and sales; great to have sales team they have
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike, first let us say thank you for your repeat business! We appreciate that you continue to choose Jackie Cooper to fulfill your vehicle needs!
Island was great am, she was responsive and helpful.
Island was great am, she was responsive and helpful. I am glad she was my sales professional. The negotiation and paperwork/financial side was miserable. I do not like being continually up sold on other products. It's ok to say we have other products that you my be interested in. When I say NO, I'm not interested, drop it and move on. It really shouldn't take 7 hours to do this.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
John, thank you for sharing your exceptional experience with our sales associate Island Warren. We apologize that the finance and insurance part of the purchase process can be longer than desired. Most of our clients tell us they want to hear about the products that can make their after-sales experience just as exceptional, but we understand those items are not for everyone. We appreciate your patience and wish you well!
Very helpful and friendly very kind and smiling to
Very helpful and friendly very kind and smiling to customer and understanding make you feel welcome
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words concerning our Jackie Cooper Nissan sales team! We love hearing that our staff exceeds the expectations of our clients. We appreciate your business and look forward to helping you maintain your new Nissan over the course of its life!
Dont know did everthing online,but Emily Matthey was very
Dont know did everthing online,but Emily Matthey was very helpful and sweet and willing to help
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your personal experience with everyone on DealerRater. It was our pleasure to meet your vehicle needs and we appreciate you!