Reviews
Look Marcelino is a nice enough guy, I just fell he was
Look Marcelino is a nice enough guy, I just fell he was not honest with me. He was in too big of a hurry to make the sale. I will continue to tell anyone that will listen, this truck smells like smoke and I have a video of him saying it doesn't. When I got in the truck for a test ride, I thought he was a smoker, and that was why I was smelling smoke. I was wrong. When it comes to closing the sale, the closer guy was crazy pushy on selling a warranty. It was so bad that if told me just replacing the touch screen would cost 4k. NOT, $750 After rejecting the warranty, he came back with a price about 50% of the original price he quoted me. Look, we all know the guy in the other room trick. It is dumb. Stop doing it. If I have already agree to buy it, just sell it to me and lets move on. I felt rushed to leave the lot. I traded in my truck and while I was signing paperwork they moved my pike pass and stuff. I ended up leaving my hitch and house keys behind because they were in such a hurry to take a pic of me and the truck. Finally, besides the email asking for a review, I have not heard form them. simple email of phone call asking me if all is well, would have maybe changed my review some. Everyone needs to make money, I get that. A healthy handshake and thank you would go a long way though.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Allie was so wonderful, she was so informative & so kind,
Allie was so wonderful, she was so informative & so kind, I would def go back
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel, thank you for your 5-star rating and kind words concerning your recent sales experience at Jackie Cooper Nissan! We appreciate that you took the time to share it with everyone on DealerRater and we look forward to helping you maintain your new Nissan over the course of its life!
We had a great experience at this dealership.
We had a great experience at this dealership. Negotiations were smooth and the sales team was very responsive to all of our questions. Allison and Dakota were both great to work with. They both listened to what we were looking for and tried to find the best fit for us. Even after the sale was final and we drove the truck home, they both contacted us later to make sure all of our questions were answered and that we didn't have any other concerns. The only nitpick I have is the financing took a little longer than expected, but I don't think this is the dealer's fault. Just lots of paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian, thank you for your kind words concerning your experience with our Jackie Cooper Nissan team. We appreciate that you took the time to share your story with everyone on DealerRater. We also thank you for your patience with the process and we look forward to helping you maintain your new Nissan over the course of its lifetime!
Jackie Cooper is an excellent, no-pressure, no hassle
Jackie Cooper is an excellent, no-pressure, no hassle dealership if you’re looking for a quick, easy vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words concerning our Jackie Cooper Nissan team! We appreciate that you took the time to share your experience with everyone on DealerRater!
I had the best experience with Jordan.
I had the best experience with Jordan. He listened to my needs and understood my set budget and worked within those parameters to find me the best car! D’Waylon was excellent in finance, making sure we understood all our options and Eddie the manager followed up to ensure we received everything we needed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Karen, thank you for your kind words concerning your experience with Jordan Pochocki and the entire Jackie Cooper Nissan team! It was our pleasure to exceed your expectations and we look forward to helping you maintain your new Nissan over the course of its lifetime!
I had a fantastic experience working with Jordan and
I had a fantastic experience working with Jordan and Nissan! Jordan was so friendly and easy to work with, and he made the entire car-buying process seamless from start to finish. He answered all my questions, took the stress out of buying a car, and made me feel confident in my purchase. I would highly recommend Jordan and Nissan to anyone looking for a smooth and positive car-buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing that our staff consistently exceeds the expectations of our clients! Thank you for sharing your comments with everyone on DealerRater. We appreciate you!
Very friendly sales department and finance team.
Very friendly sales department and finance team. I have to add words so here are my words.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business! It was our pleasure to help you find the vehicle that best met your needs!
Most parts of the dealership were great, the first
Most parts of the dealership were great, the first finance guy was very rude and we left because of it. Ben Johnson called me and we decided to come back and finish the deal with a different finance guy. The only other thing that was wrong was the paperwork that was sent to the tag agency had my last name wrong and on the the temporary tag. Didn't notice it until I went to put the metal tag on the vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your patience through the purchase process of your pre-owned Nissan. While we don't like hearing we didn't exceed your expectations, we use these experiences to help us get better at what we do. We are looking into what happened in your particular F&I session and will correct the matter immediately. Thank you for your business. We look forward to helping you maintain your Nissan vehicle over the course of its lifetime!
Exceptional.
Exceptional. Fantastic. Great. Wonderful. Super duper. Pleasant experience. For me to use more words I would have to use a thesaurus and I just woke from a nap.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave your comments on your recent sales experience with our Jackie Cooper Nissan sales professional, Jonathan Moreno. It was our pleasure to assist you and we look forward to helping you maintain your new Nissan over the course of its lifetime!
This is my fourth Nissan and every time my experience was
This is my fourth Nissan and every time my experience was great. I could not have gotten a better’s sales person
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First, let us say thank you for your continued business. We love hearing that we consistently exceed your expectations and because of it, you remain a faithful member of our Jackie Cooper Automotive family. We appreciate that you took the time to leave your remarks concerning your recent experience with Joe Simmons and the entire Jackie Cooper Nissan team and we look forward to seeing you again when you are ready to purchase your 5th Nissan!