CarMax Hickory

No painful negotiations. Fast and easy process to sign documents transferring title. No add-on charges. Just easy and fast.

The car buying business at its simplest. Great service and communication. I’ve never bought a vehicle so easily. I will definitely be a repeat customer.

I don't buy cars very often and drive them for the longest time possible. That is mostly because I generally don't like car dealers or dealing with them. This experience I had at Carmax has eased my nerves immensely. Ken and the gang were awesome and very patient. This was without a doubt the best experience I have ever had buying a vehicle. I will still drive my cars as long as possible but will definitely buy my next vehicle at Carmax when the time comes with zero anxiety!

It was a great experience. Everyone was so nice. Ernest was a big help and very patient

I recently used my local Carmax in Hickory to purchase a 2019 Lexus 570. I had an excellent experience from the beginning, all the way through to the finish line. I found one issue after purchase that I needed help with, and their service department went above and beyond to correct the issue. I could not be more pleased with the service they provide. I look forward to doing further business with them in the future!

Very easy car buying experience we'll definitely shop there again Great cars great prices

My salesman was top notch! Easiest buying experience I have ever had. Very good people!

Everyone there especially Levi and Ken were very helpful and patient. The system established with CarMax works wonderfully for someone who is looking for a certain type vehicle but not set on a particular model

I just recently bought a Ford Fusion from Carmax of Hickory, and the team of professionals were just that--professional. We found them to be upfront and efficient.

We both reviewed cars online extensively. The Toyota RAV4 (2010) seemed great. We drove 1.5 hours to Carmax. The sales people double teamed us. We went on the lot and found what appeared to be an acceptable car. We were shown not the Carfax report but a report they said was comparable. It was not in any way and we didn't know that until a few days ago. They did not tell us the car had been in an accident. They did say they will accept cars that only have one panel to be replaced. They did not tell us the odometer had been tampered with. I'll explain these shortly. The car was supposed to have a full tank of gas. It did not. We panicked. Filled it up and went for a long drive (wasting gas). That's when it was obvious it was not filled up. We called to complain about the lack of gas and were ignored. So, between the lack of comfort and the low mileage (we knew about that) it was time to dump the car. We wanted something higher off the ground and found it locally. When we went to the local dealer THEY ran a Carfax report. The RAV4 had been in an accident. There was evidence of odometer tampering (indeed there was a discrepancy). Selling it to recupe a little of our cost would be difficult. We used it as a trade-in. We had other issues and we cannot do anything about them since the car is used and sold "As Is." We are telling our friends and business connections about the experience and warning them about what occurred.