Reviews
Feel like I just got robbed. Only because did. Service dept. was a joke. Did not explain the process well, made me feel like an idiot. One hand had no clue what the other hand was doing. I will never ever darken the doors to the place again. But I'm sure this will be deleted, because all they have on here are great reviews. There is no way they can always have a 5 star rating.
Feel like I just got robbed. Only because did. Service dept. was a joke. Did not explain the process well, made me feel like an idiot. One hand had no clue what the other hand was doing. I will never ever darken the doors to the place again. But I'm sure this will be deleted, because all they have on here are great reviews. There is no way they can always have a 5 star rating.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always a favorable experience when we bring our vehicles in for repairs/service . Friendly atmosphere and the service department is very professional. We will return for future services
Always a favorable experience when we bring our vehicles in for repairs/service . Friendly atmosphere and the service department is very professional. We will return for future services
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David Timmons was very professional, courteous and worked with me to getting deal that I needed to make this sale. Enjoyed the atmosphere and feeling of hometown even though I love about 20 mikes away in another town. I would refer everyone to check out Prothro Chevrolet.
David Timmons was very professional, courteous and worked with me to getting deal that I needed to make this sale. Enjoyed the atmosphere and feeling of hometown even though I love about 20 mikes away in another town. I would refer everyone to check out Prothro Chevrolet.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was given a very quick appointment,(they were actually booked up, but fit me in) after telling the owner that I had well exceeded my 'after oil light' came on miles limit. Quick service and very pleased Will certainly go to to Prothro Chevrolet for all of me needs from here on in !
I was given a very quick appointment,(they were actually booked up, but fit me in) after telling the owner that I had well exceeded my 'after oil light' came on miles limit. Quick service and very pleased Will certainly go to to Prothro Chevrolet for all of me needs from here on in !
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I couldn't be happier with the work done to repair my truck.
I couldn't be happier with the work done to repair my truck.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I have to depend on Prothro to keep my car in good running condition. They always deliver "service with a smile." They are family to me.
I have to depend on Prothro to keep my car in good running condition. They always deliver "service with a smile." They are family to me.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Prothro is always very courteous and helpful. I enjoy doing business with them.
Prothro is always very courteous and helpful. I enjoy doing business with them.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people, very good efficient service. I have nothing more to say.
Great people, very good efficient service. I have nothing more to say.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Prothro Chevrolet is our go-to vehicle dealership for sales and service. Both areas are friendly, helpful, and treat the customers like family. They try to accomodate the customer's request of time and service. They are eager to service a vehicle not purchased there and do so with the same manner in which one is treated that made a vehicle purchase with Prothro. We also get great service at Prothro. Thank you for making our experiences at Prothro pleasant.
Prothro Chevrolet is our go-to vehicle dealership for sales and service. Both areas are friendly, helpful, and treat the customers like family. They try to accomodate the customer's request of time and service. They are eager to service a vehicle not purchased there and do so with the same manner in which one is treated that made a vehicle purchase with Prothro. We also get great service at Prothro. Thank you for making our experiences at Prothro pleasant.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear of your positive experience with our location, Linda. Exceptional deals and positive customer service come standard with the dealership. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!
Prothro has the best Sales and Service around. Always very helpful and goes above and beyond to help you.
Prothro has the best Sales and Service around. Always very helpful and goes above and beyond to help you.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase