Reviews
Always a good experience. I would not take my vehicle anywhere else. I took my car on a 1,000 mile trip after having it serviced and knew it was serviced well.
Always a good experience. I would not take my vehicle anywhere else. I took my car on a 1,000 mile trip after having it serviced and knew it was serviced well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
No hassle, no push to add on, respected my time, paperwork done less than an hour. Will buy from again.
No hassle, no push to add on, respected my time, paperwork done less than an hour. Will buy from again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
These people are the best you will find anywhere to buy your next vehicle from!
These people are the best you will find anywhere to buy your next vehicle from!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Feel like I just got robbed. Only because did. Service dept. was a joke. Did not explain the process well, made me feel like an idiot. One hand had no clue what the other hand was doing. I will never ever darken the doors to the place again. But I'm sure this will be deleted, because all they have on here are great reviews. There is no way they can always have a 5 star rating.
Feel like I just got robbed. Only because did. Service dept. was a joke. Did not explain the process well, made me feel like an idiot. One hand had no clue what the other hand was doing. I will never ever darken the doors to the place again. But I'm sure this will be deleted, because all they have on here are great reviews. There is no way they can always have a 5 star rating.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always a favorable experience when we bring our vehicles in for repairs/service . Friendly atmosphere and the service department is very professional. We will return for future services
Always a favorable experience when we bring our vehicles in for repairs/service . Friendly atmosphere and the service department is very professional. We will return for future services
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Greatest!! Always friendly and ready to help in any way! Prothro is the BEST around
Greatest!! Always friendly and ready to help in any way! Prothro is the BEST around
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership and wonderful people to work with. I bought all but one car from this dealership.
Great dealership and wonderful people to work with. I bought all but one car from this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
David Timmons was very professional, courteous and worked with me to getting deal that I needed to make this sale. Enjoyed the atmosphere and feeling of hometown even though I love about 20 mikes away in another town. I would refer everyone to check out Prothro Chevrolet.
David Timmons was very professional, courteous and worked with me to getting deal that I needed to make this sale. Enjoyed the atmosphere and feeling of hometown even though I love about 20 mikes away in another town. I would refer everyone to check out Prothro Chevrolet.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I reached out to this dealer on 4 different occasions. I never once received a call back. Finally I called and was told the truck sold the prior day and websites don’t update for 24 hours. No problem, I just missed out, or did I? Last I looked, 10 days later, the truck was still listed on the dealer site and two other platforms.
I reached out to this dealer on 4 different occasions. I never once received a call back. Finally I called and was told the truck sold the prior day and websites don’t update for 24 hours. No problem, I just missed out, or did I? Last I looked, 10 days later, the truck was still listed on the dealer site and two other platforms.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
The Body Shop at Prothro GMC, specifically Andrew Stone, was very courteous, polite and friendly and they did an excellent job on repairing my Terrain!
The Body Shop at Prothro GMC, specifically Andrew Stone, was very courteous, polite and friendly and they did an excellent job on repairing my Terrain!
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair