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Mercedes-Benz of Delray

(1,989 reviews)
Visit Mercedes-Benz of Delray
Sales hours: 12:00pm to 5:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (877) 853-4501 (877) 853-4501
Used (888) 551-3758 (888) 551-3758
Service (888) 904-6975 (888) 904-6975

Reviews

(1,989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Delray from DealerRater.

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At first, I thought that my dream to drive a Mercedes was

At first, I thought that my dream to drive a Mercedes was over. But after initial dissatisfaction about the price, financing, and a trade-in, I received a call from Joe Cardella, the sales manager, and met with him. He was very sincere in his quest to make this a happy ending for me. After being in touch with me for the past two months, I can say wholeheartedly that there are truly good people in this world and Joe Cardella is one of them. He made it so that I was able to order the car that I longed to have and was adept at rectifying some previous unfair transactions. Also, I would like to mention that a sales representative there, Joseph Taylor, has integrity and is full of empathy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Don't hesitate to call us if you ever need anything. Be safe on the road!

Best Mercedes Dealership .

Best Mercedes Dealership . Had the best experience in buying my Car . From the salesman Mr. Lou Green (The Best) to Service Manager Mr Shawn to the Finance Dept. Highly Recomended Them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of Delray and we hope to be of service again in the future.

Very good experience at Mercedes Benz of Delray with

Very good experience at Mercedes Benz of Delray with purchasing my car. I would definitely go back for my next car! I was happy with everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

The entire experience was top tier!

The entire experience was top tier! Everyone was warm, knowledgeable and professional. Above and beyond, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Buying process was seamless, traded my car in, and bought

Buying process was seamless, traded my car in, and bought another one in less than three hours. Everyone I encountered was pleasant and willing to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

We purchased a "pre-loved" SLC 300 .

We purchased a "pre-loved" SLC 300 .. with a CPO warranty. The sales and finance team were just great,.. no. fantastic. Alas, the service dept let the dealership down. We picked up on two irratating but minor issues that should not have slipped through the CPO process. More concerning was 2 bigger issues that arose on the drive home. Thankfully, the CPO has ALL thiese issues covered, so we lok forward to a rewaring relationship with the car and dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Lou, thank you for taking the time to leave us feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Courteous and efficient service from the salesman helping

Courteous and efficient service from the salesman helping me select my car. Complete the sale at that visit and was able to return my present lease and drive away with my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Delray. We hope to see you soon!

Service oriented, flexible pricing while purchasing,

Service oriented, flexible pricing while purchasing, clean, all over an easy dealership to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

It had been a pleasure to deal with Mercedes of Delray.

It had been a pleasure to deal with Mercedes of Delray. Good inventory, nice salesman Michael Manocchio. Took care of everything for me. Very satisfied. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nicole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Ron and Darren were the nicest and most helpful in

Ron and Darren were the nicest and most helpful in purchasing our 5th new MERCEDES. They provided the car exactly we wanted, even though it was not in their inventory. Exact car, excellent price, excellent experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello James, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!