Skip to main content

Grand Prairie Ford

(2,562 reviews)
Visit Grand Prairie Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (866) 906-9868 (866) 906-9868
Used (866) 906-9110 (866) 906-9110
Service (469) 212-0229 (469) 212-0229

Reviews

(2,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grand Prairie Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Absolutely wonderful experience with Carlos and John A.

Absolutely wonderful experience with Carlos and John A. If you are looking. for a new vehicle these guys will get you the absolute best prize. I cannot tell you how amazing the experience was. Above and beyond both of them went. They are gonna do so well in their job. They’re not snake oil salesman. They take their time with you and truly help you find the best car in your budget

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are ecstatic to hear about your wonderful experience with Carlos and John! It brings us great joy to know that our team took the time to truly help you find the perfect vehicle within your budget. Your recognition of their dedication and honest approach means everything to us at Grand Prairie Ford. We are thrilled that they exceeded your expectations and provided you with outstanding service throughout your visit. Thank you for taking the time to share your positive experience and for choosing us for your vehicle needs.

Great experience fairly easy process.

Great experience fairly easy process. Jose really worked with me on getting a vehicle despite having a repo on my record from many years ago. Overall 5/5

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are overjoyed to hear that you had such a positive experience with us. It's wonderful to know that the process felt straightforward and manageable for you. We're especially glad that our team was able to work with your unique situation and help you find the right vehicle. Your experience truly reflects our commitment to working with each customer individually to find solutions. We appreciate you taking the time to share your 5-star feedback and are grateful for the opportunity to serve you.

I recommend Grand Prairie Ford.

I recommend Grand Prairie Ford. They have the lowest prices around and a large selection. Erick is the best sales person I have met. He was mindful to our requests. Also he was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and for recommending Grand Prairie Ford! We are thrilled to hear that you found our pricing competitive and appreciated our extensive vehicle selection. It's wonderful to know that your sales representative was attentive to your specific needs and demonstrated the knowledge you were looking for throughout your experience. Your feedback about the quality of service you received means a great deal to our team. We truly value customers like you who take the time to share their positive experiences with others.

Very good customer service.

Very good customer service. He was friendly and made a good deal. I would like to buy more in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are utterly delighted to hear about your positive experience with our customer service. It's wonderful to know that our team member was friendly and helped you secure a great deal. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate customers like you who take the time to share their experiences. We look forward to the opportunity to serve you again in the future and help you find exactly what you're looking for.

Mr Cruz was very professional and very patient with our

Mr Cruz was very professional and very patient with our requests. My wife and I had some some vehicle requirements and asked to see various trucks. Mr Cruz brought them all out and did not pressure us into a decision. We had a good experience albeit expensive. I got the truck I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are utterly delighted to hear about your positive experience with our team. It sounds like you found exactly what you were looking for in a truck, and we appreciate you taking the time to share your thoughts. We understand that finding the right vehicle with specific requirements can take time, and we are glad our professional approach made the process comfortable for you and your wife. Your satisfaction with your new truck means everything to us at Grand Prairie Ford, and we hope you enjoy many great experiences ahead.

The people in the dealership was very nice and

The people in the dealership was very nice and accommodating. I appreciated how the my time shopping for a truck went by rather quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We genuinely appreciate your positive feedback about your truck shopping experience with us. It's wonderful to hear that our team members made you feel welcomed and helped accommodate your needs during your visit. We're pleased that we could make your time with us efficient and pleasant while you searched for the right vehicle. Your experience reflects our commitment to providing friendly service and respecting our customers' valuable time. Thank you for choosing Grand Prairie Ford and for sharing your thoughts about your visit.

Joshua North was easy to work with pricing was

Joshua North was easy to work with pricing was straightforward. Entire staff were friendly, and I didn’t have to spend all day buying a truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are overjoyed to hear about your wonderful experience with us! It's fantastic to know that working with our team member was smooth and that you found our pricing approach clear and transparent. We're particularly pleased that our entire team made you feel welcome and that we were able to make your truck purchase efficient without taking up your whole day. Your feedback about the straightforward process and friendly service truly means a lot to us at Grand Prairie Ford. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

Great to work with, fixed us right up with the car we

Great to work with, fixed us right up with the car we wanted. Took care of us every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are ecstatic to hear about your wonderful experience! It means so much to us that our team was able to help you find exactly the vehicle you were looking for. We take pride in providing exceptional support throughout the entire process, and we're thrilled that you felt well taken care of from start to finish. Your positive feedback truly brightens our day and motivates us to continue delivering the quality service our customers deserve. Thank you for choosing us and for taking the time to share your experience!

Great experience.

Great experience. The sales team helped me get the car I wanted in less time than any other dealership I have used in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are absolutely thrilled to hear about your positive experience with our team. It's wonderful to know that our sales staff was able to help you find exactly what you were looking for efficiently. We take pride in providing a streamlined process that respects your time, and we're delighted that this made a difference compared to your previous dealership experiences. Your feedback means a great deal to us, and we appreciate you taking the time to share your thoughts about your visit.

Thank you so much Eric!

Thank you so much Eric! We are so happy with our brand new 2025 mustang!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are elated to hear about your wonderful experience with your brand new Mustang! It brings us such joy to know that you are so happy with your purchase. We truly appreciate you taking the time to share your positive feedback about your experience. Your satisfaction means everything to us, and we are thrilled that we could help you drive away in the vehicle of your dreams. Enjoy every mile in your new Mustang!