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Prestige Auto Mall

(1,200 reviews)
Visit Prestige Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday Closed Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(330) 582-1237 (330) 582-1237

Reviews

(1,200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Auto Mall from DealerRater.

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John hange

I can't speak for other sales folks, but John I can. He is very busy but is a good time manager from my experience. I'm one of those consumers with little patience and even less time to waste. He picked up on that right away and made the transaction as seamless as possible even though we did 75 percent of it via phone. I've been a manager for a long time and have always stood by "say what you do and do what you say". He did that for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best dealership!!

My experience with Prestige Automall has been awesome. From my sales woman, Dionna Hopson, who was very helpful in finding the best car for me. She was very pleasant and easy to work with. She didn't put any pressure on me or try to force a car I did not want. She was awesome! John Beaver, my finance guy, who located the best financing to purchase the vehicle, going above and beyond giving me assurance on my deal and he has great follow up to any questions or concerns I had during this process. He also is funny and makes you laugh. This experience of purchasing my new car has been a great experience and I highly recommend Prestige Automall. Service department did a great job putting new tires on my car and the car itself is in excellent shape and runs like it's brand new! Very satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Hunter S

Joe a prestige auto mall was more than helpful when I was trying to find the right car. I would definitely recommend them to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership!

Friendly people! They have a great selection of cars. I found my dream car here at a lower price than everywhere else. Would definitely recommend to anybody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great team work among staff!!

Really enjoyed my experience here. DaVee was professional and thorough during the process. The car and the paperwork was all ready on Saturday to complete the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing service ask for andrew

After having my beloved ford flex totaled out I found one at preztige. Andrew in sales made my dream of having another come true. Very very friendly dealership. Very very down to earth and quick to the point crew... Thank you again so much Andrew will be back for service and future family vehicles ... You guys rock and thank you john beaver for making it happen also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great job!

Andrew was a pleasure to work with. Everyone on the team was great, got me a nice suv that i enjoy driving. Everyone lije my new wheels!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Cadillac CTS

I shopped many, many, dealers and ran into all the tricks. Having sold cars myself at one time, I knew those tricks. Prestige Auto Mall tried no tricks and honestly gave me the best deal on a car to be found. Joe Martin, my salesman at Prestige personally drove the car several times and, each time, he realized there was another small repair for the dealership to make before delivery. It took a few days more to get the car but it was well worth. Once Joe was done, I received a car that was like new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very friendly staff!

Right away the salesman DaVEE was very friendly and replied fast and overall was just a great person to buy a car off of I would recommend this dealership to a friend also because of their wide variety of cars on the lot.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is a Trustworthy dealership from someone who knows.

I shopped many, many, dealers and ran into all the tricks. Having sold cars myself at one time, I knew those tricks. Prestige Auto Mall tried no tricks and honestly gave me the best deal on a car to be found. Joe Martin, my salesman at Prestige personally drove the car several times and, each time, he realized there was another small repair for the dealership to make before delivery. It took a few days more to get the car but it was well worth. Once Joe was done, I received a car that was like new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We appreciate your time, and we're happy to hear Joe was so helpful. Thank you for choosing Prestige Auto Mall, drive safe!