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Prestige Auto Mall

(1,200 reviews)
Visit Prestige Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday Closed Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(330) 582-1237 (330) 582-1237

Reviews

(1,200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Auto Mall from DealerRater.

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Great service

The service was great and I got my car at a great price. The salesman (DaVee) was great and I'm glad to have the car I have, at the price I got it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Toyota

Service was great. Happy with my Truck! All the paper work was presented to us clearly and they took their time to find a financing option that would work for us. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Franciscomolina22, thank you for the positive feedback! We hope your happy with your Truck! Thanks for choosing Prestige Auto Mall, drive safe!

Great buying experience and customer service

I worked with Ron who was just my style laid back, not pushy and helped me look for a vehicle that met the needs of my family. I asked to have the vehicle looked at by my mechanic before purchasing which he ageed to. I asked for the vehicle to be serviced before I left and he took care of that. A few weeks after a bought the vehicle I had a check engine light come on for a faulty O2 sensor I text Ron who had me come right in that day and took care of the issue immediately. I had never purchased a vehicle here before and I was worried how things would be handled if I had any issues and they obviously want to do the right thing by their customers so very happy and would recommend this dealer and Ron!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Melissa, we appreciate your positive feedback! We're happy Ron was able to take care of all of your requests. Thank you for choosing Prestige Auto Mall, drive safe!

Second Purchase With Prestige

I could not touch the price on both vehicles I purchased with Prestige. They also gave me fair value on my trade. Both salesmen were quick to respond and easy to work with. This time I worked with Davee and I enjoyed my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First purchase

Very pleased with davee we really like the car and thought it was worth the trip. Would come here again. Stop out and see them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience I've ever had

Our salesman John was extremely helpful from the minute we walked in. He took us right to the vehicle I wanted to see and pulled it up for us by the front in a timely manner. He was very clear, concise and friendly. All around it was just a great car buying experience, and I would recommend anyone to come see John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

We were greeted quickly and had a very nice salesperson in minutes. He was direct and to the point which we liked. Made the process quick and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very kind people in here

I saw the infinity in a really good price. And they help me a lot to get it. Now I’m driving a really nice veicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!!!

These guys are great!! The also have a nice selection of vehicles to choose from. DaVee (sales rep) was very respectful & willing to help with finding the perfect car for me. I would recommend these guys at Prestige Auto Mall any day!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good deal

We came in looking for an affordable daily driver. Chris greeted us with enthusiasm. He answered our questions about several cars. Without hassle, he allowed us to test drive the perfect car. Chris properly addressed the few concerns that we had to ensure we were satisfied with the deal being made (i.e. oil change). All employees were professional, friendly, and efficient. This was one of our best car buying experiences ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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