Reviews
Got my Inifiti G35!
good experience, fast process. good selection of cars to choose from. quality all over the lot
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your review, your feedback is very important to us. Thank you for your business Jrich. Congratulations!!
women can drive manual
thanks for the winter car, Michael d was a great salesman and I will definitely be returning
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
There you go. Thank you for making the time to Post this positive review online. From the Entire Prestige Auto Mall Team, We Thank you for your business and Wish you a Happy and Safe Holiday Season!!
Customer Service
I was having issues with a recently purchased vehicle but the team at Prestige took care all of the problems. They did not stop until the problem was fixed and they went above and beyond to make sure they met their customer's needs. I dealt with Adam in Service Department and he personally drove out to my work to take care of my car. Great Job & Thanks for all your help Adam!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
If it wasn't for our loyal, outstanding customer base we wouldn't be here. We take pride in offering first class customer service, and i believe this review simply reiterates that point. We thank you Mike for posting this positive review online for the dealership. We'll make sure to let Adam know of your appreciation. We hope that you can enjoy your new vehicle free of any concerns from here out. Congratulations!
2007 BMW 328i
Very "to-the-point", just the way I like it. By doing the research on the value of my car, they can say with a strait face, they believe in high volume vs. high $$$ turnover. I also got a 4-yr warranty. This for me, was like buying a new car. The overall experience was serious and point blank. If I want to "have a good time" vs. saving a small fortune, then I'll go somewhere else where the facility is big $$$, and not the savings. I STRONGLY recommend Prestige and will surely return someday- THANK YOU!!!!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Life is stressful, why should your car buying experience be. We greatly appreciate the feedback as we are always looking for new ways to better ourselves. Our staff is very pleased to hear of your satisfaction and we would like to Thank You for your positive review. Additional to that we would like to welcome you into the Prestige Auto Family, if you have any questions or concerns please just give us a call. Thank you for your business Victor, Enjoy!!
2003 Nissan 350Z
Shawn was awesome with the trade in... Didn't get what I expected on the trade in but the overall customer service was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business David and that you made the time to go online and post this kind review. Your not just a number or a goal when your shopping at Prestige Auto Mall. Having said that please let us know if you have any questions or concerns. Enjoy!!
good lot
car water pump went out 10 days after owning the car lot promised to take care of it and they did highly recommend them talk to mike or john great guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
In response to the above complaint, Prestige Auto Mall bought and paid for the parts for the repair , we sent the parts to the customer. We are currently helping the customer look for a place in his area to fix the vehicle since its to far for the customer to drive. We appreciate Shawn Stewart's patience in this matter.
2010 Lincoln mkS
Shawn was an excellent salesman helping with the car of my dream , ill recommend this place for my friend and neighborhood , Thank you prestigeautomall
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's our pleasure to have your business Mr. Ford. Glad to hear of your quality experience with shopping at Prestige Auto Mall. We appreciate the fact that you made time to post this positive review. Congratulations on making your Dreams a Reality.
2011 ford escape
Extremely helpful! Worked with financing very well! A good experience all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Perfect, glad to hear of your quality experience. Thank you Cmhol for the positive review and for your business. From the Entire Prestige Auto Mall Team, we would like to Congratulate you on getting your new 2011 Ford Escape!
Got the car I wanted!!
I would really recommend this place to everybody!! All the staff was very nice and welcoming didn't make you feel pressured to be there, Gary Richardson made sure I got a awesome deal and walked away with the car I wanted!! Verry Happy customer I will defintely go back when I need a new car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear of your overall satisfaction with your buying experience. We would like to Thank you for your business, this kind positive review that you left for us online and lastly to congratulate you on getting into your new vehicle. If you have any questions or concerns, just give us a call.
Not worth time
Did an online application. They said I had 0 credit .. I'm 37 had loans . All paid off . He'll even had a car loan from klaben dodge in kent. Paid for prestige wanted a co - signer and cash down. Figured something was up. So I went back to klaben 0 down no co - signer needed and I'm driving away right now in a newer truck then you had 144 a month thanks again.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I appreciate you bringing this to my attention. I am thankful for the feedback. So that I can assure that this isn't fraud, please feel free to give me a call at (330)-634-9999, ask for John. I would like to Learn about what occurred and if so how we can make adjustments to better ourselves. Thanks.