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Prestige Auto Mall

(1,200 reviews)
Visit Prestige Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday Closed Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(330) 582-1237 (330) 582-1237

Reviews

(1,200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Auto Mall from DealerRater.

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Its not a Lambo, but it will do!

Everything was very smooth & easy to do here, Nick answers all questions & was very helpful as I crawled under the car for my own inspection. Thanks Nick & thank you Prestige.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate the Local Support Greg, Thank You for your business. If you need anything just give John(manager) a call at (330)-634-9999, Thank You.

Christian(Chris) Mendez is Good Peoples

I purchased a Mercedes on 4/14/14 it was a great experience with people at Prestige auto, Staff was friendly and the car selection was great,....it was awesome to have such a great Salesperson Christian (Chris) Mendez, help us step by step through the process, a stand up kinda guy, appreciate you all over at prestige auto mall, keep up the great works.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear of your Enjoyable Experience. From the Entire Prestige Auto Mall Family we would like to Congratulate you on your purchase and thank you for your business.

I just want a vehicle Nick!

We came to Ohio for Skyline chili, gave Nick a call & left with a Land Rover! Thank you Nick & we shall see you again for chili & maybe another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We would like to Thank you Mark and Laura both for your business. We're happy to have had the opportunity to assist you with getting into your new Land Rover. Congratulations!

Jeremy is the best!

Spent a terrific Saturday afternoon with Jeremy looking and test driving cars. He was very knowledgable, patient and just a real help. I thought I wanted a BMW 325i but was disappointed in the ride. Jeremy suggested the BMW 530i. He was so right. Although we did not find the car we wanted at Prestige, I will refer family and friends and return myself the next time I'm in the market for a car. Thanks to Jeremy I have the BMW that is just right for me. Don't hesitate to go to Prestige and make sure you ask for Jeremy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Integrity at it's finest. We take pride in setting the standards for the used car industry. Thank you Cher for taking the time to post this positive review online for the Dealership.

2005 GTI

Christian was very helpful in purchasing this car for my son. He went the extra mile to make sure my experience was top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleasured to hear of your enjoyable Car Buying Experience. We would like to Thank you for shopping with us coming all the way from Texas. We hope you and your son enjoy his new GTI. Congratulations!

Great Prices and Great Staff

I purchased a Mercedes Benz on 4/15/14 from Prestige Auto Mall,....The Staff were very friendly and the service was great, I personally would like to thank our Salesperson Christian(Chris) for being such a class "A" of a person, he really took his time out to attend to my wife and I, which made the trip from Chicago to prestige auto mall a smooth transition,........you guys at prestige auto mall are doing Big things, keep up the great works......Sincerely Richard(Richie)& Najat Jones.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

First off we would like to thank you Mr. Jones for giving us the opportunity to earn your business, and we appreciate the fact that you came from Chicago to shop with us. Having Said that we appreciate the compliments and the acknowledgement. With the Strength that we have in our Internet Department and excellent sales staff we look forward to the future. Thank You.

2014 santa fe

it was a pleasure working with Jeremy and the staff. They made my purchase quick and easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeremy is one of our two Senior Sales Associates, we are very lucky to have him with us. Having said that we greatly appreciate your business, and we also appreciate the fact that you traveled from another Country to buy with us. Thank You and Enjoy your new Santa Fe.

Car for my girlfriend

Nick & Joe helped me out in locating a car for my girlfriend. Now Nick is locating a vehicle for me! Thanks Nick & I will see you again soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy that our Vehicle Locator Program was a Success for you. As well we would like to Thank you for your business and Congratulate you on being a Gentleman and providing for your Girlfriend before yourself.

Shawn Rakhimov-Great salesman

Shawn is a great salesman, very courteous and knowledgeable. He went out of his way to help me find a great used car deal. Thanks Shawn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Outstanding, Shawn is one of our Senior Sales Associates and the time and care that he offers to his customer show. From Shawn and the Rest of the Prestige Auto Family we would like to Congratulate you on your purchase.

Customer Service at its finest.

I liked how they took care of me on 4-16-14 that I would highly recommend this dealership to all of my friends & family to come to prestige auto mall In Cuyahoga falls Ohio the manager John Range & all of the employees here at this dealership is the very best that you are ever going to find in this area plus I am very happy that I came to prestige auto mall to buy a Dodge Grand Caravan 2014 it is the very best car that I've ever owned. Plan on buying my other future vehicles from Prestige Auto Mall with the help of Q and Andrae.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear of your Satisfaction with your Purchase with us at Prestige. Our Management Staff have over 30 years in the business, and they always strive to better themselves. But we would like to Thank you for your business Mr. Rogers, Congratulate you and Extend ourselves to you. If you need anything give us a call right away. Best Regards.