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The Kia Store - Elizabethtown

(91 reviews)
Visit The Kia Store - Elizabethtown
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (270) 506-5411 (270) 506-5411
Used (270) 505-4719 (270) 505-4719
Service (270) 506-5412 (270) 506-5412

Reviews

(91 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Belts

Payed over 400.00 for all new belts. After 20,000 miles power steering belt came apart. They told me, sometimes you just get a bad belt. After 1 yr or 12,000 miles no warranty. Then they wanna replace it for another 107.00. Not even a prorate. That's my last Kia..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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AWESOME DEALERSHIP

Chris, Jason, & Justin are great to work with. Highly recommend this store and these guys. They went above and beyond expectations to make sure we were happy, satisfied, and taken care of. If your looking for a great dealership this is the one. And we really appreciate what you all done to help us on our purchase. Thanks again. Chris & Rebecca Morris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car

Great to work with. Will go back for auto needs. Friendly people, great facility and great selection. People were knowledgeable and very helpful. Will recommend them to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Title for what?

Great buying experience. Quick turn around time. Usually I dread buying a new car. Takes all day. Did it in 2 hrs. Enjoyed it so much I bought 2 cars. Would recommend this dealer to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car experience ever!!!

Best car experience ever!! Shawntrice sold us a Kia Sportage and we didn’t even consider that car at first! We wanted a niro or sorento and we didn’t like either for various and reasons and she pointed us in the direction of the sportage and omg it was perfect for our small family! She answered all of our questions even after we had asked them over and over! Also she was super nice and approachable! Not pushy or only care about getting a sale, she cared about selling us a reliable car! We got a great deal on the vehicle also everyone that was working was very professional and didn’t make us wait lot at all! And we want to other dealers like Nissan and nothing compared to her character! Definitely will buy another vehicle from her when the time is right! Thank you Shawntrice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best car experience ever!!

This Kia dealership was the best dealership we?ve ever been to! They were awesome with our time seeing that my husband is in the military they did not waste it. Shawntrice sold us our 2017 Kia Sportage and she was the best! Totally relatable person! She was super nice and caring towards our little man! She helped us look at multiple cars before we decided on the Sportage. Definitely go to her when you want a car because she isn?t like those other guys that only want a sale, she cares! When we decide to get another car we will definitely go back to see her!! Go see Shawntrice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Went to buy a used car & wound up with a new car

Went to purchase a preowned vehicle but wound up buying a new 2017 KIA Soul. Our salesman was Brian and he was excellent. Answered all my questions. Took time with me to go on a couple of test drives. No pressure. Went over finance. With all the great rebates it paid to buy new. Got a great deal. The finance department was great also. Everyone in the whole dealership was so nice. It was quick & easy. Definitely recommend going to The KIA Store Elizabethtown

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sue D Boling

I've bought 2 Kia Sedona 's . We've gotten great service from these two vans. C L Wilson was our salesman. Very nice An knowledgeable of everything. No pressure but did explain all paper work thoroughly. He took care of us very efficiently!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Shopping Experience!

This was the best car shopping experience that I have ever had! I bought my 2018 Kia Sportage from C.L. Wilson. C.L. is knowledgeable, professional, friendly and very easy to work with. When I told him what I was looking for in a vehicle, he listened and helped me find the perfect SUV for me. I recommend this dealership and C.L. to anyone who's looking to purchase a new or used vehicle. Thanks C.L. - you're the best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our Car Experience

We were very pleased with our Kia rep-Brian. Brian was very patient with us and answer all our questions. We looked at several different models and Brian took time to make sure we understood the different options for each car. He had the patience of a saint in dealing with us that very hot day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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