Reviews
Phenomenal service, went through the process super
Phenomenal service, went through the process super smooth. My best car buying experience to date!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words! We're thrilled to hear it was your best car-buying experience. Enjoy your new ride!
Was no surprises, I liked that In and out took 2 hours
Was no surprises, I liked that In and out took 2 hours , not bad All persons I dealt with were nice and friendly
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! We're glad you had a smooth experience and appreciated our friendly team. We hope to see you again soon!
Our Salesman Oscar Velasquez, was Great, excellent
Our Salesman Oscar Velasquez, was Great, excellent customer service. Never felt pressured. It was one of the best car buying experiences I’ve ever had. Thank you to the whole Honda team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful review! We're thrilled Oscar and the Honda team provided you with such a great car-buying experience. Enjoy your new car!
Quick service friendly and accommodating, respectful and
Quick service friendly and accommodating, respectful and great customer service skills by all staff on hand
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the wonderful feedback! We're glad you enjoyed our quick and friendly service. We look forward to assisting you again!
Raul Hernandez is the man.
Raul Hernandez is the man. 100% endorsement!! Go see him. Say Robert sent you. Super smooth buying process. The sales manager, she’s really nice as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Robert! We’re so glad Raul and our team made the process smooth for you. Your endorsement means a lot—hope to see you again!
I had an exceptional experience with Joann during my
I had an exceptional experience with Joann during my recent service at Valley Hi Honda . Even though my warranty had expired, she helped me navigate the payment process and ensured I received the best possible service at a very affordable price. She went above and beyond by getting both my oil change and recall service completed on the same day, even though my recall appointment was originally scheduled for three days later. Joann’s professionalism and attention to detail made the entire process smooth and stress-free. Her customer service was truly extraordinary, and I’m grateful for her dedication and the quality work she provided. She made a lasting positive impression, and I highly recommend her to anyone in need of assistance. Thank you, Joann
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your exceptional experience with Joann! We're thrilled to hear how she went above and beyond to provide top-notch service and make the process smooth for you. Your kind words mean a lot, and we'll be sure to share this with her. We look forward to assisting you again!
Great service very respectful left satisfied witht the
Great service very respectful left satisfied witht the customer service that was provided to me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're so glad to hear you had a positive experience. We appreciate your feedback and look forward to serving you again!
I had an appointment @ 10am I come @ 9:30 and drop my car
I had an appointment @ 10am I come @ 9:30 and drop my car off the lady says I came at a bad time…then says she’s kidding….she wasn’t…I go inside and I’m waiting until 2:12 PM!!!!!!!!!! For a airbag recall..I’m pissed!! Horrible service I had an appointment and still waited all day
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely apologize for the long wait and the frustration you experienced. Please reach out to our Service Director, Michael Thomason, at **mthomason@valleyhi.com** or **760.962.9600** so he can address your concerns and ensure this is resolved for you.
I was referred to this dealership by a friend and her
I was referred to this dealership by a friend and her husband and Armando Olivares was who took care of me. Just want to say he was very helpful and kind. Answered all my questions and went above and beyond to help me find the right Vehicle. Thank you Armando you are such a great and helpful man such a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was referred to this dealership by a friend and her husband and Armando Olivares was who took care of me. Just want to say he was very helpful and kind. Answered all my questions and went above and beyond to help me find the right Vehicle. Thank you Armando you are such a great and helpful man such a great experience.
Thank you so much for all your help in finding a good
Thank you so much for all your help in finding a good deal on a car. May your New Year’s be truly blessed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
You're very welcome! Wishing you a wonderful and blessed New Year as well. Enjoy your new car!