The Car

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)
2109 E Rockhurst St, Springfield, MO 65802
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–3:00pm
Sunday Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Car from DealerRater.

Want to share your experience with this dealership?

Write a review

I went through Cars site to try to make an appointment to see 2 vans. No response at all.

November 10, 2024
By Rick from Carthage, Mo.

I went through Cars site to try to make an appointment to see 2 vans. No response at all.

November 10, 2024
By Rick from Carthage, Mo.
Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

very professional, clearly customer service oriented, no pressure, very knowledgeable, felt comfortable with Mr Tom

January 20, 2017
By jim smith from marionville, mo

very professional, clearly customer service oriented, no pressure, very knowledgeable, felt comfortable with Mr Tom

January 20, 2017
By jim smith from marionville, mo
Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No
Show full review

We purchased a Suburban from The Car and the whole process was the absolute best car buying process I have ever experienced. Tong is very knowledgeable in what he sells, he really goes out of his way to ensure everything is right. His building is top notch, the inventory he stocks is excellent, the customer service is amazing, and the prices are great. This is how car buying should be.

March 7, 2015
By Steve C. from Springfield, MO

We purchased a Suburban from The Car and the whole process was the absolute best car buying process I have ever experienced. Tong is very knowledgeable in what he sells, he really goes out of his way to ensure everything is right. His building is top notch, the inventory he stocks is excellent, the customer service is amazing, and the prices are great. This is how car buying should be.

March 7, 2015
By Steve C. from Springfield, MO
Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No
Show full review

We felt very comfortable with "the car" and found them to be very honest with well above average vehicles!

August 11, 2011
By OMG321 from Omaha, NE

We felt very comfortable with "the car" and found them to be very honest with well above average vehicles!

August 11, 2011
By OMG321 from Omaha, NE
Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 4 reviews