Reviews
Excellent customer service by Matt.
Excellent customer service by Matt. Every thing was smooth and he did a good job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kellen was incredibly knowledgeable and helpful!
Kellen was incredibly knowledgeable and helpful! He is very personable and establishes a genuine connection while communicating. Could not be happier!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast, nice, and very knowledgeable.
Fast, nice, and very knowledgeable. The customer service was unbelievable. Thank you for the time and service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I highly recommend Kellan for his knowledge,
I highly recommend Kellan for his knowledge, professionalism and patience. From the beginning of our conversation he worked to come to solidify what I was really looking for and to help me find the best car that fits me. He is not pushy at all and treats you like you are his most important customer. In the tough world of automotive sales Kellan is a keeper. I will seek him out for my next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, knowledgeable, and honest—made the entire
Friendly, knowledgeable, and honest—made the entire car-buying process smooth, stress-free, and enjoyable! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My father just made a purchase here in Virginia Beach and
My father just made a purchase here in Virginia Beach and I can say this has been the most seamless and professional purchase for a car that we have ever encountered. We highly recommend Kellen and their BMW genius team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the beginning, building the suv, to picking it up at
From the beginning, building the suv, to picking it up at the dealership, Joe Hargraves customer service was impeccable. He was knowledgeable, professional, courteous and attentive to detail. This was the best car buying experience I ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the beginning, building the suv, to picking it up at the dealership, Joe Hargraves customer service was impeccable. He was knowledgeable, professional, courteous and attentive to detail. This was the best car buying experience I ever had.
Timely.
Timely.professional, and courteous.. Excellent customer service. Attentive to detail. Very nice and willing to help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joe Hargraves is a great sales professional.
Joe Hargraves is a great sales professional. That was the best car buying experience I've ever had. I was referred to him by a pastor. She gave him a rave review. I actually wasn't even in the market of buying a new car. After her testimony I called him. I highly recommend Mr. Hargraves. He's very seasoned in his profession.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is my second BMW from Casey and the experience was
This is my second BMW from Casey and the experience was just as pleasant and hassle-free as the first one. Great customer service. Diligent in their follow-ups and follow through without being too pushy. Very accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car