Casey BMW

I absolutely hate this place. WILL NOT BE RETURNING. The only good part about this place is the sales department and barely that because the front desk receptionist attitude is ALWAYS nasty. The services department is the absolute WORST especially the service manager. We’ve been to this place 3 times and every single time it’s been an issue every time. The first time they had us waiting 6 hrs for an oil change and fluids top off which was covered under our warranty. They gave us a $275 bill for services we didn’t even need. The second time we had to get towed there due to our tire popping. They said it would be ready the next morning due to them having to get the tire from another dealership. The car wasn’t ready till closing time. Now this time. Our appointment was at 8 AM so we did an overnight drop off. The appointment is for brakes, wheel alignment and a diagnostic test. They called and said they haven’t even started on the car and don’t understand what the diagnostic is for. I hate this establishment! We’re going to checkered flag and will not be returning. I do not recommend this place for service at all. This is a really bad look for Casey and I say that because I loved Casey Honda.

Sharonda was truly the best! She made the sales experience memorable and smooth and did all she could to help us! I would recommend Casey BMW and Sharonda to anyone!

I drove 2 hours to come here and look at car. They helped me finance and drive off the lot the same day! Great experience!

Alexio was a great help and everything i asked him he had a honest answer.

Matt is a great sales professional. He is very professional, knowledgeable and courteous. It was a pleasure doing business with Matt.

I came from out of state to get and CPO M2. He knew everything about the car and the owner (Al repeat customer at Casey). Kellen went above and beyond to make a 200 mile trip to the showroom was worth the effort. Kellen has a ton of talent working with him. The entire team was supportive and made me feel like royalty from beginning to end. Needless to say the return trip was much faster! Thanks to Kellen and Casey BMW

I was going through a lot. Buying a car seemed to be the last thing I needed but I had too. It absolutely needed to be done. Kellen made the process easy and was emotionally supportive. I feel like he could my therapist.

Alexxio was great, knowledgeable and made our buying process enjoyable. My wife loves her new 230i Thank you, Kenny Price Virginia Beach

We always buy our cars from Joe Hargraves. He is the man! Purchased a new BMW.

As always with previous business done with Joe, the attention to details were well done! I have worked with him many times in the past.