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Casey BMW

(1,937 reviews)
Visit Casey BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm 7:30am–5:30pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2014 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 428-5289 (877) 428-5289
Used (877) 432-0866 (877) 432-0866
Service (877) 434-0334 (877) 434-0334

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since May 2016.
At Casey BMW we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.

Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions please feel free to contact us or call our Internet Department at (866) 279-2057.
CASEY the only name you need to know!

Service center

Phone number (877) 434-0334

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–5:30pm
Sunday
Closed

Meet our employees

Reviews

(1,937 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Casey BMW from DealerRater.

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My sales person was absolutely fabulous. Explained everything patient with us the team behind him. Introduced my wife to the vehicle. Explain the accessories left with a warm and fuzzy as well. Excellent job well done .

My sales person was absolutely fabulous. Explained everything patient with us the team behind him. Introduced my wife to the vehicle. Explain the accessories left with a warm and fuzzy as well. Excellent job well done .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My experience at the dealership and with Kellen and his team was great! They got me in the car I wanted at the price I wanted with no hassle. It gave me great relief to get back in a new car again. The dealership is new with all the technology and amenities for you to have the best experience!!

My experience at the dealership and with Kellen and his team was great! They got me in the car I wanted at the price I wanted with no hassle. It gave me great relief to get back in a new car again. The dealership is new with all the technology and amenities for you to have the best experience!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bobby Hargrove is An absolute Gem , amazing product knowledge , very patient , monumental hospitality . he is highly reccommended to ALL of my family and friend , and people i font know as well .he is the gentleman you need when car shopping

Bobby Hargrove is An absolute Gem , amazing product knowledge , very patient , monumental hospitality . he is highly reccommended to ALL of my family and friend , and people i font know as well .he is the gentleman you need when car shopping

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have previously owned three BMW's , two of which I bought from a different salesman. After the way I was treated at the second purchase I vowed to never purchase through him again. I told Joseph Hargraves that if I ever bought another, I would come see him. That was over 10 years ago. Last May I purchased with Joseph and this August I traded that vehicle and purchased another with Joseph. He is polite, respectful, soft spoken, and honest. And he is a sharp dresser. He will tell you exactly what you can get and it will be the truth. If you plan on purchasing a BMW, see Joseph Hargraves at Casey BMW. Love you Joseph!

I have previously owned three BMW's , two of which I bought from a different salesman. After the way I was treated at the second purchase I vowed to never purchase through him again. I told Joseph Hargraves that if I ever bought another, I would come see him. That was over 10 years ago. Last May I purchased with Joseph and this August I traded that vehicle and purchased another with Joseph. He is polite, respectful, soft spoken, and honest. And he is a sharp dresser. He will tell you exactly what you can get and it will be the truth. If you plan on purchasing a BMW, see Joseph Hargraves at Casey BMW. Love you Joseph!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had an amazing experience working with Kellen Poto at BMW. He was extremely knowledgeable, professional, and attentive throughout the entire process. Kellen took the time to answer all my questions and made the car-buying experience smooth and stress-free. His professionalism and customer service truly stood out. I highly recommend Kellen Poto to anyone looking for a BMW!!!!

I had an amazing experience working with Kellen Poto at BMW. He was extremely knowledgeable, professional, and attentive throughout the entire process. Kellen took the time to answer all my questions and made the car-buying experience smooth and stress-free. His professionalism and customer service truly stood out. I highly recommend Kellen Poto to anyone looking for a BMW!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Bobby is completely over the top. He’s been helping me for hours because I’m an idiot on electronics and we’ve had a few problems and he’s gone through all of them and Cell them all amazing actually amazing. He’s one of a kind he’s a gentleman and a scholar and you’re lucky to have them.

Bobby is completely over the top. He’s been helping me for hours because I’m an idiot on electronics and we’ve had a few problems and he’s gone through all of them and Cell them all amazing actually amazing. He’s one of a kind he’s a gentleman and a scholar and you’re lucky to have them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Mr. Demetrius Hall made my sales experience amazing. Leasing a car on a non-banking day, near closing time, and during heavy thunderstorms was certainly not the ideal choice, but it was one I made nonetheless. Demetrius didn't bat an eye. My original vehicle of choice was out on loan, but that wasn't an issue. He quickly presented a similar X5 with comparable features. It had all the safety features I wanted and an even better color scheme. When he noticed it was my birthday, he surprised me by placing a pink bow on the car while I finalized the paperwork with Mr. Trey Leggett. Both gentlemen were highly professional, answered all of my questions, and made the entire experience enjoyable.

Mr. Demetrius Hall made my sales experience amazing. Leasing a car on a non-banking day, near closing time, and during heavy thunderstorms was certainly not the ideal choice, but it was one I made nonetheless. Demetrius didn't bat an eye. My original vehicle of choice was out on loan, but that wasn't an issue. He quickly presented a similar X5 with comparable features. It had all the safety features I wanted and an even better color scheme. When he noticed it was my birthday, he surprised me by placing a pink bow on the car while I finalized the paperwork with Mr. Trey Leggett. Both gentlemen were highly professional, answered all of my questions, and made the entire experience enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Kellen was fantastic to work with and found us the exact 2027 BMW 540 i we wanted. He was knowledgeable, responsive, and made the entire process easy and enjoyable. We appreciate all his hard work and highly recommend him to anyone who is looking for a new BMW. Thank you Kellen for going above and beyond and making our experience such a great one. Ron & Pat

Kellen was fantastic to work with and found us the exact 2027 BMW 540 i we wanted. He was knowledgeable, responsive, and made the entire process easy and enjoyable. We appreciate all his hard work and highly recommend him to anyone who is looking for a new BMW. Thank you Kellen for going above and beyond and making our experience such a great one. Ron & Pat

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had an outstanding experience working with my Kellen. He was patient, knowledgeable, and never made me feel pressured or uninformed throughout the process. Although I initially came in focused on one specific model, he took the time to understand the type of vehicles I’d been driving for the past 15+ years and thoughtfully introduced me to other classes that were an even better fit for my preferences. I visited the dealership several times while making my decision, and he remained patient and responsive every step of the way, answering every text message promptly and making me feel comfortable asking questions. Once I decided on the exact vehicle I wanted, he located it and had it on its way within the week. Even after the sale, he continued to answer my questions and made sure I was completely comfortable with my purchase. I highly recommend him to anyone looking for a knowledgeable, attentive, and genuinely customer-focused car-buying experience. Ask for him personally —he has the patience and an no-pressure vibe even if you’re undecided and just looking!

I had an outstanding experience working with my Kellen. He was patient, knowledgeable, and never made me feel pressured or uninformed throughout the process. Although I initially came in focused on one specific model, he took the time to understand the type of vehicles I’d been driving for the past 15+ years and thoughtfully introduced me to other classes that were an even better fit for my preferences. I visited the dealership several times while making my decision, and he remained patient and responsive every step of the way, answering every text message promptly and making me feel comfortable asking questions. Once I decided on the exact vehicle I wanted, he located it and had it on its way within the week. Even after the sale, he continued to answer my questions and made sure I was completely comfortable with my purchase. I highly recommend him to anyone looking for a knowledgeable, attentive, and genuinely customer-focused car-buying experience. Ask for him personally —he has the patience and an no-pressure vibe even if you’re undecided and just looking!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had an outstanding experience purchasing my 2026 BMW X3 M50 and I can’t say enough great things about Julliana Parham. From the moment I walked into the dealership until the day I drove my new BMW X3 home, Julliana was professional, knowledgeable, patient, and genuinely committed to making the entire buying process smooth and stress free. She took time to answer all of my questions, keep me informed every step of the way and made sure I was comfortable with every decision throughout the process. What impressed me most was her honesty, excellent communication and dedication to providing outstanding customer service.

I had an outstanding experience purchasing my 2026 BMW X3 M50 and I can’t say enough great things about Julliana Parham. From the moment I walked into the dealership until the day I drove my new BMW X3 home, Julliana was professional, knowledgeable, patient, and genuinely committed to making the entire buying process smooth and stress free. She took time to answer all of my questions, keep me informed every step of the way and made sure I was comfortable with every decision throughout the process. What impressed me most was her honesty, excellent communication and dedication to providing outstanding customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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See all 1937 reviews

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