Service Shop

Today's Hours

Service 7:30 AM - 5:30 PM
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 7:30 AM - 5:30 PM
Sun Closed
Read service reviews from other customers.
57 Service Reviews

Warranty on Parts & Labor

24 months / 200000 miles

Casey BMW is home to the Casey Carefree Guarantee-a pre-owned vehicle warranty that provides peace of mind for anyone considering a used vehicle. The Casey Carefree Guarantee includes the following: 2-year/200,000-mile powertrain limited warranty 7-day money-back guarantee Vehicle history evaluation and 150-point certified inspection Oil changes every 7,500 miles for the life of the warranty Tire protection for one year Complimentary state inspections for life 24/7 roadside assistance for one year Loaner vehicle for up to two days Trip interruption assistance Low price guaranteed No locator fees

2-year/200,000-mile powertrain limited warranty Although every effort is made to ensure the accuracy of the information displayed, we are not responsible for typographical errors. Prices plus tax, title, tags, $596 processing fee. Some restrictions may apply to Casey Carefree Guarantee. See a salesperson for details. Complete copy of the limited warranty is available at any Casey Auto location. 7 day money back is available one time per customer: taxes, tags, processing fee & DMV fees excluded. For every used vehicle covered, if you find a lower price from a local dealer with the same model, year, equipment, and warranty coverage, we will match the price. Must present buyer's order and supporting warranty documents at time of purchase. Additional costs may apply. Ask us for further details. Prices include oil, parts and labor. BMW Value Service available only at participating BMW centers. All work is carried out by BMW trained technicians using Original BMW Parts, which come with a two-year unlimited mileage limited warranty. M Models excluded. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof.

Casey BMW is home to the Casey Carefree Guarantee-a pre-owned vehicle warranty that provides peace of mind for anyone considering a used vehicle. The Casey Carefree Guarantee includes the following: 2-year/200,000-mile powertrain limited warranty 7-day money-back guarantee Vehicle history evaluation and 150-point certified inspection Oil changes every 7,500 miles for the life of the warranty Tire protection for one year Complimentary state inspections for life 24/7 roadside assistance for one year Loaner vehicle for up to two days Trip interruption assistance Low price guaranteed No locator fees

2-year/200,000-mile powertrain limited warranty Although every effort is made to ensure the accuracy of the information displayed, we are not responsible for typographical errors. Prices plus tax, title, tags, $596 processing fee. Some restrictions may apply to Casey Carefree Guarantee. See a salesperson for details. Complete copy of the limited warranty is available at any Casey Auto location. 7 day money back is available one time per customer: taxes, tags, processing fee & DMV fees excluded. For every used vehicle covered, if you find a lower price from a local dealer with the same model, year, equipment, and warranty coverage, we will match the price. Must present buyer's order and supporting warranty documents at time of purchase. Additional costs may apply. Ask us for further details. Prices include oil, parts and labor. BMW Value Service available only at participating BMW centers. All work is carried out by BMW trained technicians using Original BMW Parts, which come with a two-year unlimited mileage limited warranty. M Models excluded. Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof.

Services Offered

Oil, Filter Change $79.95 and up*

Fast Facts

  • Parts and Accessories
  • Service Bays: More than 25
  • Factory-certified Service Center
  • Factory-certified Technicians
  • Vehicle Detailing
  • Body Shop
  • Technicians with 10+ Years Experience
  • Year Established: 1960

Features & Amenities

  • 30 service bays which make your visits fast effi
  • 5 BMW Master Technicians in a team of 13
  • Brand new “stateoftheart” spacious facility
  • Online Service Appointment Scheduling
  • Complimentary Wi-Fi
  • Early Drop-Off
  • Kids Play Room
  • Children Friendly Waiting Area
  • Computer Work Stations
  • Complimentary Shuttle Service
  • Complimentary Loaner Vehicles
  • Customer Lounge
  • Complimentary Beverages
  • Customer Loyalty Program
  • HDTVs

About Our Service Center

Choosing the Casey BMW service center signifies that you expect the very best care possible for your BMW. Our service center uses only Original BMW Parts backed by a two-year warranty and installed by our BMW trained technicians who are committed to providing you and your vehicle with the ultimate premium service experience every time you visit. Whether you purchased your BMW from us or not, our entire staff will make you feel right at home at Casey BMW. For more information on service procedures or to schedule an appointment call your service advisor at (757) 989-1300 or do it online today. 5 BMW Master Technicians in a team of 13
Casey BMW
12861 Jefferson Ave Newport News, VA 23608
New (757) 269-3187
Used (757) 269-3154
Service (757) 269-3167
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New Brake Pads/Shoes (Front)


$193.50 and up*

Disclaimer

* This offer is valid only for BMW 5 Series (E39) Sedan and Wagon (built from 1997 2003). Offer not available on M models. Prices include parts and labor. Fluids as well as taxes may be additional. Parts and fluids included in this package: Original BMW brake pads assure optimized brake performance. These long-lasting pads provide distinguished braking results regardless of prevailing conditions. Even in extremely hot or cold weather Original BMW brake pads are outstanding in their performance. The brake lining recipe is exactly matched to the brake disc and is naturally asbestos free. They also keep brakes from rubbing and squeaking and reduce fading, the tendency of braking power to weaken at high temperatures. In combination with Original BMW brake discs, these brake pads also offer the most precise match to the brake discs installed and for optimal functionality in key control systems such as the Antilock Braking System (ABS) and the Dynamic Stability Control (DSC). $193.56* for 5 Series 6 cylinder models $195.98* for 5 Series 8 cylinder models Work performed in this package: Replacement of brake pads of both front disc brakes. Replacement of brake pad sensor. Includes cleaning both sides of brake calipers. Remove and reinstall wheel, and tighten bolts to specified torque. Replacement of the front brake pad is performed by expert technicians at your local dealer for a precision fit and optimal performance.
Replace Brake Pads / Sensors FrontFOR 5 Series (E39) $193.56* for 5 Series 6 cylinder models $195.98* for 5 Series 8 cylinder models Replacement of brake pads of both front disc brakes.Replacement of brake pad sensor.Includes cleaning both sides of brake calipers.Reinstall wheel, and tighten bolts

Casey BMW

12861 Jefferson Ave Newport News, VA 23608
757-269-3167
Schedule Service On Dealer's Site
*This is a starting price for basic services. Prices varies by type of car or past/service option offered.

Advertisers on Cars.com may include information about special offers, incentives, pricing programs or warranties associated with a specific brand, model, or vehicle ("Offers"). Cars.com is not responsible for the content of any such Offers, nor responsible for any errors or omissions in Offer contents or descriptions. Users of the site should contact the relevant advertiser for full details on any such Offers, including eligibility requirements, limitations and restrictions, and availability.

Electrical System Diagnosis


$62.50 and up*

Disclaimer

FROM $62.50 Vehicle Diagnostic Check FOR 5 Series (E39) No one knows your BMW as well as we do. Let our BMW trained technicians and state of the art diagnostic equipment care for your BMW. Think of it as a health check for your BMW. We will review the diagnostic results with you and provide estimates as needed to keep your BMW performing as it should. $62.50* for 5 Series 6 and 8 cylinder models * This offer is valid only for BMW 5 Series (E39) Sedan and Wagon (built from 1997 2003). Offer not available on M models. Ask us for further details. Removing and re-installing vehicle components that are necessary for the diagnosis are not included in this package. Additional charges may apply. Work performed in this package: Vehicle Tests will be determined based on prevailing issue. Certain electrical issues will require tests with the BMW diagnostic tool. Includes 60 minutes of diagnosis. Diagnostic results will be reviewed and an estimate will be provided as needed.
$62.50* for 5 Series 6 and 8 cylinder models Work performed in this package: Vehicle Tests will be determined based on prevailing issue. Certain electrical issues will require tests with the BMW diagnostic tool. Includes 60 minutes of diagnosis Diagnostic will be reviewed and estimate provided

Casey BMW

12861 Jefferson Ave Newport News, VA 23608
757-269-3167
Schedule Service On Dealer's Site
*This is a starting price for basic services. Prices varies by type of car or past/service option offered.

Advertisers on Cars.com may include information about special offers, incentives, pricing programs or warranties associated with a specific brand, model, or vehicle ("Offers"). Cars.com is not responsible for the content of any such Offers, nor responsible for any errors or omissions in Offer contents or descriptions. Users of the site should contact the relevant advertiser for full details on any such Offers, including eligibility requirements, limitations and restrictions, and availability.

Oil, Filter Change


$79.95 and up*

Disclaimer

* This offer is valid only for BMW 3 Series (E46) Sedan, Sports Wagon and Coupe (built from 2000 2005) and Convertible (built from 2000 2006). Offer not available on M models. Prices include oil, parts and labor. Parts and fluids included in this package: Tailored perfectly to each BMW engine, Original BMW oil filters are made with synthetic fibers for even greater robustness. They are capable of meeting the demands of synthetic oils and high oil temperatures, with a large filtration area (up to 3,800 sq. cm) that removes great amounts of impurities such as engine sludge and deposits. Even the finest particles - 0.005 millimeters and smaller- are filtered out, leaving only the purest oil and thus being more environmentally friendly as they reduce fuel consumption. Original BMW oil filters are outstanding in their seal quality which prevents impure oil from returning to the oil circuit and in addition protect the engine and extend its service life. $79.95* for 3 Series 6 cylinder models Work performed in this package: Motor oil is removed and replaced with new premium synthetic BMW oil. Oil filter is removed and replaced with new Original BMW oil filter. Eco-friendly oil change, including elimination/recycling of oil and oil filters. Service Interval Indicator or Condition Based Service is reset according to factory specifications. Multi-point check, including brakes, power steering and air conditioning belts, air filter, and tires for wear and alignment. Security check, checking the condition of safety belts and function of automatic-locking retractors, belt locks and belt buckles. A motor oil service is performed by expert technicians at your local dealer for optimal performance.
$79.95* for 3 Series 6 cylinder models Motor oil is removed and replaced with new premium synthetic BMW oil. Oil filter is removed and replaced with new Original BMW oil filter. Service Interval Indicator or Condition Based Service is reset according to factory specifications Multi-point check

Casey BMW

12861 Jefferson Ave Newport News, VA 23608
757-269-3167
Schedule Service On Dealer's Site
*This is a starting price for basic services. Prices varies by type of car or past/service option offered.

Advertisers on Cars.com may include information about special offers, incentives, pricing programs or warranties associated with a specific brand, model, or vehicle ("Offers"). Cars.com is not responsible for the content of any such Offers, nor responsible for any errors or omissions in Offer contents or descriptions. Users of the site should contact the relevant advertiser for full details on any such Offers, including eligibility requirements, limitations and restrictions, and availability.

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