Reviews
Write a reviewClassic Ford Rocks!
Brandon, Matt, and Shelley were all very helpful in guiding us through the selection and purchasing process. They are friendly, knowledgeable, and willing to go the extra mile to ensure complete customer satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gregg Pike
Gregg Pike is a straight shooter was a pleasure working with him. He his very helpful and answers all you concerns will always deal with him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy Customer
Dealer ordered a truck for me - now received. Professional staff made buying process easy. Got a fair price upfront on both purchase and trade in. New modern dealership and service facilities.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just what I was looking for
Todd and his support team were perfect. Found the truck I wanted and they took all the fun out of the negotiation. I'm "old school" and enjoy the negotiation (NOT haggling!) They made it too easy! First time that I've bought a vehicle and didn't feel bad about the deal the minute that I walked out of the store. Absolutely 5-star!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gregg Pike is the best! We love our new car!
Gregg Pike is the bomb dot com!! Highly recommend him and Classic Ford! The experience was wonderful. We love our new car and Gregg. !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yes, we got another Explorer!
Our lease was ending. We went looking at smaller SUVs but came back to Classic for our favorite, the Ford Explorer! It’s difficult to give up a good vehicle after only a few years but it made sense to lease a new one again. Thanks Kyle! Great customer experience and efficient service at Classic Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased!
Wow FAST and excellent job on all. Always professional and a great free car wash too! Thank you all for an A A A job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Classic Ford Lincoln
Bought my daughter's 1st car and had a great experience at classic ford and Brandon was very helpful meeting me at my uncle's shop to have it inspected. Great service and will be going back for my next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy New Car Owner
Classic Ford in Mentor has the most knowledgeable associates in all departments. Very friendly, great customer service, efficient, fast paperwork processing. Manager is very friendly and kind, knowledgeable and will work to get the best deal for you! I went in for a new tire and left with a new Escape!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shopped for Ford Explorer
Vince was very courteous and patient. It took 3 or 4 trips to make our deal. Showed me all the new features and explained them well. All I have to do is remember everything!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
