Reviews
The service department staff are always top-notch, friendly and responsive to concerns. They are certainly the best in town.
The service department staff are always top-notch, friendly and responsive to concerns. They are certainly the best in town.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Service is prompt, thorough and reliable (26 year faithful customer here). The service reps are great.
Service is prompt, thorough and reliable (26 year faithful customer here). The service reps are great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Have had my vehicle in for the same issue for 2 years now, still have not resolved the issue. Recall completed on rear camera, installed incorrectly. Had to have it taken back in for it to be fixed. Still not fixed
Have had my vehicle in for the same issue for 2 years now, still have not resolved the issue. Recall completed on rear camera, installed incorrectly. Had to have it taken back in for it to be fixed. Still not fixed
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback—we’re very sorry to hear about your ongoing experience. Having the same issue persist over such a long period, especially after multiple visits and a recall repair, is absolutely not acceptable. We understand how frustrating this must be, and we sincerely apologize that it has not been resolved properly. We’d like to take a closer look at your vehicle’s history and work directly with our service and management team to get this fully addressed once and for all. Please reach out to us directly with your information, or ask for a service manager at the dealership so we can prioritize this and make it right. We truly appreciate you bringing this to our attention and hope to restore your confidence in our service team.
Always happy with the service department at this dealership! The take good care of me and my car. They are second to none, I live in Cleveland but return to this dealership (I purchased my car here) for service even though there are Ford dealerships much closer to my home, they are the BEST!
Always happy with the service department at this dealership! The take good care of me and my car. They are second to none, I live in Cleveland but return to this dealership (I purchased my car here) for service even though there are Ford dealerships much closer to my home, they are the BEST!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service—fast, professional, and friendly. Classic Ford’s team always goes above and beyond.
Outstanding service—fast, professional, and friendly. Classic Ford’s team always goes above and beyond.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Since buying a EV is a new experience, Brandon was great at demoing the Mach-E's features and answering my questions concerning the charging ecosystem.
Since buying a EV is a new experience, Brandon was great at demoing the Mach-E's features and answering my questions concerning the charging ecosystem.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
The personnel at Classic Ford are always polite and personable. The work done well and on time!
The personnel at Classic Ford are always polite and personable. The work done well and on time!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Classic has always been my go to dealership and always serves me well. Highly recommended
Classic has always been my go to dealership and always serves me well. Highly recommended
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Been buying vehicles for years Scott Kid the general manager always takes care of me. Great guy Kareem. salesman was very informative and easy to talk to experience was excellent.
Been buying vehicles for years Scott Kid the general manager always takes care of me. Great guy Kareem. salesman was very informative and easy to talk to experience was excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Very good service and no pressure every time. I always recommend Scott K. and Kareem!
Very good service and no pressure every time. I always recommend Scott K. and Kareem!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!