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CAR LUX

(317 reviews)
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Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
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2025 consumer dealer award
(877) 377-9448 (877) 377-9448

Reviews

(317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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After 2 weeks over the phone, several times a day, we

After 2 weeks over the phone, several times a day, we drove All the way out there and salesman says the car wasn't there and tried to sell me another car. Wow! What a farce! Not only were my children offended but it was so unprofessional and misleading! To add to insult, they're still advertising the car! Wish I could sue them for false advertisement and wasting my time....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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The vehicle I drove was adequate, and the salesman was

The vehicle I drove was adequate, and the salesman was fine but the finance manager was fair. I didn’t appreciate the overpriced dealer add ons that were not a plus for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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I purchased my 2024 Lexus ES350 from here and was

I purchased my 2024 Lexus ES350 from here and was thoroughly happy with the process. Yes it was a little more pricey than other dealers, but the service I received was worth paying for. Dealt with Jairo and Jordan, who were both very professional, straight to the point and honest. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They never responded to my inquiry for a corvette that

They never responded to my inquiry for a corvette that they had in stock. No response at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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Great service and no pushy salesmen!

Great service and no pushy salesmen! I recommend this dealership if you are looking for a new Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Horrible unprofessional shady dealership, they are hiding

Horrible unprofessional shady dealership, they are hiding behind there lemon cars ,don't do any business with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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We had a great experience getting everything done for our

We had a great experience getting everything done for our Nissan Altima with Mario. He was very helpful, has a lot knowledge and answered all emails very fast. The process was fairly simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Poor communication.

Poor communication. Bad service and disappointing not truthful. Disappointing results, big mark ups after fact.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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I went to buy a Jeep Wrangler and it was quick and

I went to buy a Jeep Wrangler and it was quick and easy. The staff was helpful and kind. My sales associate Mario and Eryck were exceptional and provided me with all the information I needed. No nonsense and easily one of the best experiences I've had at a dealership. Keep up the good work guys! I look forward to my next purchase at Car Lux Inc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is a xxxxxxxx dear.

This is a xxxxxxxx dear. It was my first BMW old car price was $21k , but they quoted and signed up with me $41k including my $5k down payment!!! From the beginning car AC was not working!!! 4 times i needed to go over there to solve my AC problems!!!! But last time they solved my AC problem but they leaked on my antifreeze coolant pipe!!! I called them but they ignored me as like i made problems!!!! Even they gave me xxxxxxxx service pack by spending $6K!!!! That was not worked even after going 2 times BMW service center!!!! For these reason I traded in that xxxxxxxx car due to only dealer!!! I will never forget their xxxxxxxx ness. I will say to everyone no more car buying from this dealer. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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