Reviews
Write a reviewCourtney and Allison went above and beyond to help when my Explorer Transmission went out. They took care of the extended warranty communication with Ford, took care of the loaner car and the communication was prompt and courteous. They are an excellent addition to the service department. Very grateful for their help.
Courtney and Allison went above and beyond to help when my Explorer Transmission went out. They took care of the extended warranty communication with Ford, took care of the loaner car and the communication was prompt and courteous. They are an excellent addition to the service department. Very grateful for their help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Karen, we're happy you found our staff to be so supportive during your experience here at Hardee Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
HARDEE FORD HAS BEEN MY DEALERSHIP FOR THE PAST 25 + YEARS. THIER QUALITY SALES & SERVICE HAS ALSO BEEN EXTENDER TO FAMILY MEMBERS AND SEVERAL NEIGHBOORS AS WELL.
HARDEE FORD HAS BEEN MY DEALERSHIP FOR THE PAST 25 + YEARS. THIER QUALITY SALES & SERVICE HAS ALSO BEEN EXTENDER TO FAMILY MEMBERS AND SEVERAL NEIGHBOORS AS WELL.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Thomas, thank you so much for your positive comments about Hardee Ford! Please don't hesitate to reach out if there's anything additional we can do for you.
Great dealership for all your needs, from buying to service. The employees treat you like you are family. The service department will work/fix all brands.
Great dealership for all your needs, from buying to service. The employees treat you like you are family. The service department will work/fix all brands.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Larry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
People who work here are easy to talk to and helpful in many ways. Kudos to all the staff!
People who work here are easy to talk to and helpful in many ways. Kudos to all the staff!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Anabel, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everyone was so helpful and work extremely fast to get the job done. Wait time was only 10 min.
Everyone was so helpful and work extremely fast to get the job done. Wait time was only 10 min.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carolyn, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
I bought my escape from Hardee Ford a few years back. I had to have it taken there 7 months ago because it over heated. It has yet to make it into the shop even after being told months ago that it was next. Today my husband went to talk to them about it and the response he got was to take it back to where he bought it from. He was also told that they have a vehicle that has been waiting for a motor for 4 months. We are beyond frustrated and have no answers.
I bought my escape from Hardee Ford a few years back. I had to have it taken there 7 months ago because it over heated. It has yet to make it into the shop even after being told months ago that it was next. Today my husband went to talk to them about it and the response he got was to take it back to where he bought it from. He was also told that they have a vehicle that has been waiting for a motor for 4 months. We are beyond frustrated and have no answers.
- Customer service
- 2.0
- Buying process
- 5.0
- Quality of repair
- 1.0
- Overall facilities
- 4.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (434) 447-3133 and we will do our best to make this better. We hope to hear from you soon.
Top notch dealer from the buying experience to the service needs. I have purchased 4 vehicles from Hardee Ford and have all of them serviced there. This survey was for an oil change. The service, sales, and owner staff make you feel like family.
Top notch dealer from the buying experience to the service needs. I have purchased 4 vehicles from Hardee Ford and have all of them serviced there. This survey was for an oil change. The service, sales, and owner staff make you feel like family.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business.
Service was ok. I had an appointment. As a consumer, the service was great. I have been a consumer for at least ten to fifteen years.
Service was ok. I had an appointment. As a consumer, the service was great. I have been a consumer for at least ten to fifteen years.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hardee Ford has been my go to for 20 years. Service is awesome, people are second to none.
Hardee Ford has been my go to for 20 years. Service is awesome, people are second to none.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hardee Ford is the place to go to buy new or used and then service any vehicle. Everyone from the owner down makes you feel comfortable and like family. I have bought 3 used vehicles and 1 new vehicle from HF. And when the occasion arises again I will be sure to be back in HF showroom. I give HF a A .
Hardee Ford is the place to go to buy new or used and then service any vehicle. Everyone from the owner down makes you feel comfortable and like family. I have bought 3 used vehicles and 1 new vehicle from HF. And when the occasion arises again I will be sure to be back in HF showroom. I give HF a A .
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase