MemberCar

MemberCar is outstanding. I recently bought a used car and the service I got from Rob was great. I was not pressured and they made me feel comfortable, which is important when dealing with people. I went to many other places to shop for a car and none of them made me feel comfortable or have a good friendly attitude. MemberCar is on my list for another used car in the future because they care about thier customers. Thanks to everyone.

I have been buying cars for more than 15 years, and my experience with Robert and David was easily one of the best I have ever had. What stood out most was how fast and efficient the entire process was. From the first conversation through the paperwork and driving the car off the lot, everything moved quickly without ever feeling rushed or cutting corners. Robert and David were prepared, responsive, transparent, and respectful of my time. At no point did I feel like I was simply part of a transaction. The experience was professional, friendly, and genuinely enjoyable, with a clear focus on making sure I was taken care of from beginning to end. I have purchased and shopped with some of the most recognized luxury brands, including Ferrari, Porsche, and Mercedes-Benz. Those experiences set a high bar, yet none matched the combination of speed, attention, transparency, and professionalism Robert and David delivered. Buying a car can easily turn into an all-day, stressful process. They made it fast, straightforward, and an absolute pleasure. Exceptional customer service is increasingly difficult to find, and this dealership truly stands apart. I would absolutely buy from Robert and David again and recommend them to anyone who values their time and wants a first-class buying experience.

A solid "A" experience with MemberCar. Responded in a timely manner to my requests for additional photos and to questions. Wire transfer and title change was smooth. They recommended and coordinated shipping with a local shipper who delivered my "new-to-me" vehicle in a very timely manner at a reasonable price, halfway across the country. If they had a vehicle that I was interested in, I would not hesitate to buy from them again.

We live about 3 hrs from MemberCar. They were very helpful in sending pictures I requested of the vehicle and even went above and beyond to make sure I was comfortable with the vehicle before we visited. Everything was ready to go when we arrived. On the way home, 2 hrs into the return trip we encountered and issue. Rob assured us they would make it right. We were able to take the vehicle to our garage to fix and MemberCar reimbursed. I have bought many used cars in my life but have never experience a dealership like MemberCar where they made sure we were completely satisfied with the vehicle. I would definitely make the trip again for another vehicle.

Great customer service from Paul H. He communicated promptly and with the right amount of detail, and was on-time and ready for my 2 appointments. The facilities are clean and well maintained. I got a very good price on a very low-mileage 2009 PU. Giving it a 4 overall rating because I've only had the truck a few days..

Drove over 225 miles round trip to check out a car here and the trip was 100% worth it. From the first call we made to the dealership and texts with Paul Harrison and Priscila Hernandez Muzon to the last handshake with a new vehicle, we felt respected and satisfied. Never been here before and no one referred us here. Went because of a vehicle and left with a quality car, great price, excellent warranty and fabulous, friendly service. I would highly recommend this dealership and would drive the dreaded route on NOVA highways to work with this staff again. Priscila worked with us on all the paperwork and Rob Moreno was amazing at getting us the financing and numbers we were looking for to purchase the car we came for. We were even personally greeted by the owner, David, and he offered us pizza during the transaction process. Probably one of the best car buying experiences we have ever had. Thanks to all who assisted us in this purchase and love the Camaro upgrade (but will miss the one we gave to you!)

I bought a used car from MemberCar three months ago. I wanted to wait to write a review to ensure I didn't get a lemon. So far, so good. The sales experience was straight forward. I found the car online and it was reasonably priced, a little lower than similar vehicles at other dealers. Justin, who was relatively new at the time, was the salesman. We went for a test drive, then headed into the office to review the car history and sign the paperwork. The atmosphere was casual, no pressure. Justin attempted to answer my questions, what he didn't know, another salesman, Tony, helped with. The manager/owner also came out and discussed how they get and vet cars. Everyone was pleasant to work with and it really was a no-haggle/hassle processes. The paperwork was simple enough and I drove away with the vehicle the same day.

Very considerate and flexible with my circumstance. Respectful, not sleezy. Would buy from here again.

My Car buying experience with member car was by far the most enjoyable one I've had! The process was quick and simple especially because I was pre qualified and already had a long standing relationship with their primary lender: Capital One.

They were very friendly, open, easy to deal with. Car was ready for test drive upon arrival. Purchase transaction easy and transparent. Overall a very pleasant experience and we are happy with our car! Recommend.