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Ken's Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 4:30pm
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Sales Service
Monday 7:30am–7:00pm 7:30am–4:30pm
Tuesday 7:30am–7:00pm 7:30am–4:30pm
Wednesday 7:30am–7:00pm 7:30am–4:30pm
Thursday 7:30am–7:00pm 7:30am–4:30pm
Friday 7:30am–7:00pm 7:30am–4:30pm
Saturday 8:30am–1:00pm Closed
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I found this car on the internet, because I was looking for a specific car with specific features. I had already checked out the car at other dealerships and Ken's Auto was by far the best experience. There was no pressure to buy the car and costs were told up front. The price was very reasonable compared to other dealers too! Ken, Mike and his brother take pride in buying quality cars with low miles and detailing them for their customers. I live 60 miles away and traveling to Holyoke was worth the extra effort. I high recommend this business!

I found this car on the internet, because I was looking for a specific car with specific features. I had already checked out the car at other dealerships and Ken's Auto was by far the best experience. There was no pressure to buy the car and costs were told up front. The price was very reasonable compared to other dealers too! Ken, Mike and his brother take pride in buying quality cars with low miles and detailing them for their customers. I live 60 miles away and traveling to Holyoke was worth the extra effort. I high recommend this business!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We bought a used 2017 Chevy Equinox from Ken's and love it !!! So nice to not deal with the B.S. from a large dealership. Honest (which is hard to find these days), easy to do business with, and great car !!! Buy from Ken's !!! Keep up the good good work and pride in a family owned business !!!

We bought a used 2017 Chevy Equinox from Ken's and love it !!! So nice to not deal with the B.S. from a large dealership. Honest (which is hard to find these days), easy to do business with, and great car !!! Buy from Ken's !!! Keep up the good good work and pride in a family owned business !!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Working with Mike, his dad, and brother couldn’t have been easier. They were knowledgeable, honest, and forthcoming with information to help us make a decision.

Working with Mike, his dad, and brother couldn’t have been easier. They were knowledgeable, honest, and forthcoming with information to help us make a decision.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I heard wonderful things about them. I was not disappointed. They did very well and the process went very smoothly considering they just had new computers and software installed.

I heard wonderful things about them. I was not disappointed. They did very well and the process went very smoothly considering they just had new computers and software installed.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
4.0
Quality of repair
4.0
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you the nice review. We would love to see you back anytime for a visit.

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Upon coming to Ken’s Auto, I was feeling defeated about the process of buying a car. I needed a car for my daughter and I, as mine was about to die. I had been to some other big name dealers and after hours and days of waiting they came back with a terrible deal. I walked into Ken’s and they got me in the car I wanted right away. Easiest most positive experience I’ve had! They worked with my credit history to get me the best deal. They registered and inspected it there. The family atmosphere really made me feel a whole lot better and I didn’t feel like I was being lied to like at the bigger dealerships. I love my car and would recommend them to anyone!

Upon coming to Ken’s Auto, I was feeling defeated about the process of buying a car. I needed a car for my daughter and I, as mine was about to die. I had been to some other big name dealers and after hours and days of waiting they came back with a terrible deal. I walked into Ken’s and they got me in the car I wanted right away. Easiest most positive experience I’ve had! They worked with my credit history to get me the best deal. They registered and inspected it there. The family atmosphere really made me feel a whole lot better and I didn’t feel like I was being lied to like at the bigger dealerships. I love my car and would recommend them to anyone!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ken’s Auto has pristine used cars. There not dented, chipped or scratched. Their prices are very competitive with the big dealers. No pressure sales, no additional fees and a friendly atmosphere. Ken, Mike and Timmy are very nice to deal with. Their dealership and service department is the cleanest I’ve ever seen. I’ve bought several cars from them and do most of my service there. This time I bought a Nissan Rogue for my daughter. Lots of choices at their place. Great people, great cars and I’ll go back again!

Ken’s Auto has pristine used cars. There not dented, chipped or scratched. Their prices are very competitive with the big dealers. No pressure sales, no additional fees and a friendly atmosphere. Ken, Mike and Timmy are very nice to deal with. Their dealership and service department is the cleanest I’ve ever seen. I’ve bought several cars from them and do most of my service there. This time I bought a Nissan Rogue for my daughter. Lots of choices at their place. Great people, great cars and I’ll go back again!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you the nice review Mark.

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This place has Great service and great salesmen. Would highly recommend!!! Everything was done quickly and professionally and you were made feel like you were at home!

This place has Great service and great salesmen. Would highly recommend!!! Everything was done quickly and professionally and you were made feel like you were at home!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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For me, it has been all of what I could have asked for. I got just what I wanted - a quality car with low mileage in excellent condition. Service provided - i.e. with the Registry, my insurance company was much appreciated! When I have car needs, I know where I am going. I have already recommended them to my neighbor.

For me, it has been all of what I could have asked for. I got just what I wanted - a quality car with low mileage in excellent condition. Service provided - i.e. with the Registry, my insurance company was much appreciated! When I have car needs, I know where I am going. I have already recommended them to my neighbor.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a wonderful experience buying a used mustang from kens auto. They went the extra mile to make sure the transaction went smoothly. The car looked amazing upon delivery. What a great family business!

I had a wonderful experience buying a used mustang from kens auto. They went the extra mile to make sure the transaction went smoothly. The car looked amazing upon delivery. What a great family business!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I used to always buy new cars. My husband & I started purchasing used cars & trucks from Ken’s Auto Sales. Since 2000 we’ve bought 10 vehicles from there. Ken, Mike & Tim are very professional, honest, friendly & extremely knowledgeable regarding cars & trucks. They always stand behind what they sale. We wouldn’t go anyway else. They also have a garage for service, repairs & Mass inspections. Their mechanic, Manny, is extremely helpful & knowledgeable. Thank you for our 2015 Jeep Grand Cherokee, we love it.

I used to always buy new cars. My husband & I started purchasing used cars & trucks from Ken’s Auto Sales. Since 2000 we’ve bought 10 vehicles from there. Ken, Mike & Tim are very professional, honest, friendly & extremely knowledgeable regarding cars & trucks. They always stand behind what they sale. We wouldn’t go anyway else. They also have a garage for service, repairs & Mass inspections. Their mechanic, Manny, is extremely helpful & knowledgeable. Thank you for our 2015 Jeep Grand Cherokee, we love it.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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