Reviews
Write a reviewSold me a car, less than 24hrs later I had a mechanic tell me it wasn't safe to drive. Bob wanted me to risk people's lives by driving it back to his place over an hour away on the freeway. I was not willing to risk people's lives and had it towed for $360.00. I asked Bob if he was going to help with the tow bill and got a big FU you should have drove it back safe or not. If it was able to be fixed it could have been $3000.00 plus. Basically sold me a junk car I'm 70yrs old and disabled. I could have used that money for food and medicine. My wife could have gotten into a terrible accident driving it home, and the same thing could have happened on the way back with the piece of junk. Beware you take your life in your own hands buying from bobs auto ranch
Sold me a car, less than 24hrs later I had a mechanic tell me it wasn't safe to drive. Bob wanted me to risk people's lives by driving it back to his place over an hour away on the freeway. I was not willing to risk people's lives and had it towed for $360.00. I asked Bob if he was going to help with the tow bill and got a big FU you should have drove it back safe or not. If it was able to be fixed it could have been $3000.00 plus. Basically sold me a junk car I'm 70yrs old and disabled. I could have used that money for food and medicine. My wife could have gotten into a terrible accident driving it home, and the same thing could have happened on the way back with the piece of junk. Beware you take your life in your own hands buying from bobs auto ranch
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very low pressure. Upfront and honest regarding the vehicles. Best selection of cars under 5k I was able to find in the metro area. Very friendly and caring staff.
Very low pressure. Upfront and honest regarding the vehicles. Best selection of cars under 5k I was able to find in the metro area. Very friendly and caring staff.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They don't respond to online inquiries at all. You could say that if I was really interested, I would call. But it's time saving and more efficient to send messages and then follow up when I get a response. So I did not interact further with Bob's because they ignored my message.
They don't respond to online inquiries at all. You could say that if I was really interested, I would call. But it's time saving and more efficient to send messages and then follow up when I get a response. So I did not interact further with Bob's because they ignored my message.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My son looked at cars and was not hassled. People answered questions for him. He bought a 2014 Kia FORTE 5 EX hatchback. Blue, ha is happy!
My son looked at cars and was not hassled. People answered questions for him. He bought a 2014 Kia FORTE 5 EX hatchback. Blue, ha is happy!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I asked 4x about the availability of a car, and NEVER heard from anyone! Lisa
I asked 4x about the availability of a car, and NEVER heard from anyone! Lisa
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I have bought a car from them for my daughter. The car wouldn't accept gas Bob told me to take it to their mechanics their mechanics found some stuff that was wrong with it and Bob took care of me as I was his own family. Really really really appreciate the honesty and how they took care of me and my kids.
I have bought a car from them for my daughter. The car wouldn't accept gas Bob told me to take it to their mechanics their mechanics found some stuff that was wrong with it and Bob took care of me as I was his own family. Really really really appreciate the honesty and how they took care of me and my kids.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a 08 Honda Accord in 2018, I still drive the car. I bought it with 79k miles and now have 203k on it. Nothing bad has ever happened with it. Except normal wear and tear. One rule about buying used cars, either know what you’re looking for, or have someone else check it out.
I bought a 08 Honda Accord in 2018, I still drive the car. I bought it with 79k miles and now have 203k on it. Nothing bad has ever happened with it. Except normal wear and tear. One rule about buying used cars, either know what you’re looking for, or have someone else check it out.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a Honda Civic Hybrid a few weeks ago . It needed a little work nothing major. It's to be expected buying a used car. It's running grate I just love it. Thank you Richard and staff.
I bought a Honda Civic Hybrid a few weeks ago . It needed a little work nothing major. It's to be expected buying a used car. It's running grate I just love it. Thank you Richard and staff.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a Honda Pilot with 300k miles. Still driving it 2 yrs later. Not a single breakdown. Heading to buy another car this week. I see all the negative reviews. They sell used cars. You the buyer should know what to look for.
Bought a Honda Pilot with 300k miles. Still driving it 2 yrs later. Not a single breakdown. Heading to buy another car this week. I see all the negative reviews. They sell used cars. You the buyer should know what to look for.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got a 2006 Mitsubishi Eclipse gt. Had check engine light and he claimed “only has 1 small sensor issue, ended up buying and it broke down twice on me and had 3 sensor issues and 2 leaks not sure witch tho. And I bought this car March of 2021 and STILL have not received the title. Called about it multiple times and have had rude people answer and claim to not know anything. Scam artist at its finest.
Got a 2006 Mitsubishi Eclipse gt. Had check engine light and he claimed “only has 1 small sensor issue, ended up buying and it broke down twice on me and had 3 sensor issues and 2 leaks not sure witch tho. And I bought this car March of 2021 and STILL have not received the title. Called about it multiple times and have had rude people answer and claim to not know anything. Scam artist at its finest.
- Customer service
- 1.0
- Buying process
- 4.0
- Quality of repair
- 1.0
- Overall facilities
- 2.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase