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Bob's Auto Ranch

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)
Visit Bob's Auto Ranch
Sales hours: 8:30am to 6:00pm
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Sales
Monday 8:30am–8:00pm
Tuesday 8:30am–8:00pm
Wednesday 8:30am–8:00pm
Thursday 8:30am–8:00pm
Friday 8:30am–6:00pm
Saturday 8:30am–4:00pm
Sunday Closed
(651) 393-6797 (651) 393-6797

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Sold me a car, less than 24hrs later I had a mechanic

Sold me a car, less than 24hrs later I had a mechanic tell me it wasn't safe to drive. Bob wanted me to risk people's lives by driving it back to his place over an hour away on the freeway. I was not willing to risk people's lives and had it towed for $360.00. I asked Bob if he was going to help with the tow bill and got a big FU you should have drove it back safe or not. If it was able to be fixed it could have been $3000.00 plus. Basically sold me a junk car I'm 70yrs old and disabled. I could have used that money for food and medicine. My wife could have gotten into a terrible accident driving it home, and the same thing could have happened on the way back with the piece of junk. Beware you take your life in your own hands buying from bobs auto ranch

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very low pressure.

Very low pressure. Upfront and honest regarding the vehicles. Best selection of cars under 5k I was able to find in the metro area. Very friendly and caring staff.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They don't respond to online inquiries at all.

They don't respond to online inquiries at all. You could say that if I was really interested, I would call. But it's time saving and more efficient to send messages and then follow up when I get a response. So I did not interact further with Bob's because they ignored my message.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My son looked at cars and was not hassled.

My son looked at cars and was not hassled. People answered questions for him. He bought a 2014 Kia FORTE 5 EX hatchback. Blue, ha is happy!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I asked 4x about the availability of a car, and NEVER

I asked 4x about the availability of a car, and NEVER heard from anyone! Lisa

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They took care of me as I was his own family

I have bought a car from them for my daughter. The car wouldn't accept gas Bob told me to take it to their mechanics their mechanics found some stuff that was wrong with it and Bob took care of me as I was his own family. Really really really appreciate the honesty and how they took care of me and my kids.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never got back to me about a car I was interested in.

Never got back to me about a car I was interested in. So far not impressed

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I plan on driving there tomorrow.

I plan on driving there tomorrow. I haven't been able to get there yet. I tried calling him and his Secretary said she will have him call me back. But he never does. I also messaged him and got no answer. But I am going to go look at the car tomorrow. Thanks. Caroline

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Still recommend after 4 years

I bought a 08 Honda Accord in 2018, I still drive the car. I bought it with 79k miles and now have 203k on it. Nothing bad has ever happened with it. Except normal wear and tear. One rule about buying used cars, either know what you’re looking for, or have someone else check it out.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you and staff.

I bought a Honda Civic Hybrid a few weeks ago . It needed a little work nothing major. It's to be expected buying a used car. It's running grate I just love it. Thank you Richard and staff.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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