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Reviews

Average Ratings

3.0
Average based on 33 reviews
  • Good service but van broke down a week later

    Good service. We bought a van a few months ago it was fine for a week and then broke we tried to have it fixed by our mechanic they can't figure ...


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    Good service. We bought a van a few months ago it was fine for a week and then broke we tried to have it fixed by our mechanic they can't figure it out so now it sits we simply can't afford any more money trying to fix it. I now can't get to work or kids school things or monthly doctors appointments.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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  • Laid back, country feel with great service

    I read a lot of reviews before deciding to go to the dealership and I decided to give them a chance. I found the car I wanted on cars.com and walk...


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    I read a lot of reviews before deciding to go to the dealership and I decided to give them a chance. I found the car I wanted on cars.com and walked in Bob's and asked to drive it. They gave me keys without needing my license-they told me to drive it and see if I liked it. I drove the vehicle and was pleased with It. It was priced right and there was nothing wrong with it. The dealership was busy the whole time I was there but I never felt neglected. I asked for a CarFax and was given it promptly. Very pleased with the whole experience. Thanks Rob! I would definitely go back.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • great car great price.

    I got linked up to Bob's via Cars.com. Bob's Auto Ranch webpage was very informative, a lot of photos and even videos of the cars I was looking at...


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    I got linked up to Bob's via Cars.com. Bob's Auto Ranch webpage was very informative, a lot of photos and even videos of the cars I was looking at. I was very impressed with the price points and general quality of the cars they were offering at prices that don't make you pass over them. We worked with Rob. He was professional. Our negotiations easily came to an agreeable sum and we bought what we think is a great car.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Bob's Auto Ranch

    I got a fast response to my inquiry. They prices are astonishing!!!!! They were not pushy!!! They were friendly and most important HONEST!!!! Grea...


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    I got a fast response to my inquiry. They prices are astonishing!!!!! They were not pushy!!! They were friendly and most important HONEST!!!! Great dealership!!!!! I didn't purchase a vehicle as of yet because I live so far away but I am planning on it soon.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Bob's Auto Ranch was a valuable find!

    Bob's Auto Ranch responded quickly to my internet inquiry. They had a huge selection of reasonably-priced vehicles, with pertinent information & p...


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    Bob's Auto Ranch responded quickly to my internet inquiry. They had a huge selection of reasonably-priced vehicles, with pertinent information & prices clearly visible on each car. Cars were unlocked to allow easier browsing. There was no sales associate breathing down your neck as you looked around. Test driving was hassle-free. The sales associate was so kind & easy to work with; she didn't play those silly negotiation games, either! ("I've got to talk to manager about that...") I've received numerous compliments on my new car. Many can't believe that I got it for such a great price. I've already recommended Bob's Auto Ranch to several family and friends. When it's time to car shop again, Bob's Auto Ranch will be the first dealership to check out.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Good Service

    Got good feedback, not much follow-up afterwards or other options.


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    Got good feedback, not much follow-up afterwards or other options.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Poor response, and too late

    I too, like John Does from Duluth, got a 3 word response when I inquired about a vehicle they had listed online.....and guess what? it was the sam...

    Dealer Response

    Barb we are sorry about the short response you received from your email. We do not have a lot of people working on emails and it is the shortfall ...


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    I too, like John Does from Duluth, got a 3 word response when I inquired about a vehicle they had listed online.....and guess what? it was the same 3 word response he got...."It's still here"!!!!! Really?? And you honestly think I would come in??? hahahahahahaha

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Barb we are sorry about the short response you received from your email. We do not have a lot of people working on emails and it is the shortfall of our business. Sincerely Bob


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  • Very satisfied new customers

    Normally my husband and I look for our cars from private sellers. But when we saw Bob's was selling several cars we were interested in we decided ...


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    Normally my husband and I look for our cars from private sellers. But when we saw Bob's was selling several cars we were interested in we decided to give them a chance. Boy were we glad we went in! Bob's is not some soulless, slick used car dealership but instead a place that's a bit rough around the edges and full of authentic personality. We felt very comfortable working with Rob and we didn't feel pressured at all. That's my kind of salesperson! In the end, Rob worked out a price for us and we bought a car. We are ready to recommend Bob's Auto Ranch to friends and family.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Less than great service

    Bob's Auto Ranch never got back to me with answers to my questions. I bought elsewhere. Bob's loss.


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    Bob's Auto Ranch never got back to me with answers to my questions. I bought elsewhere. Bob's loss.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • terrible service

    Let me start by saying this place looked very promising online! (great prices for good reliable used cars) WRONG! My first indication that buying ...


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    Let me start by saying this place looked very promising online! (great prices for good reliable used cars) WRONG! My first indication that buying a car here would be a mistake was the customer service. The younger girl behind the desk was rude , impatient , and made it seem as if it was physically painful to do her job. the older of the two women was much nicer but had zero knowledge of the lot she was working for. I didn't interact with any of the other employees but not for a lack of trying (on the phone, busy , etc. ) The second hint was that many of the cars on this lot were advertised as running , and despite the mark up for high millage cars I was willing to check it out. One of the only two cars they let us start, not drive, had no battery life at all. The second had a very loud exhaust and we couldn't test the way it runs because it was parked in. The second car wasn't at all a problem but just frustrating. In regards to the first try I guess I'm just wondering why they would have even handed the keys over in the first place knowing it didn't run and knowing that we had a few other cars I wanted to see and that they closed soon. Overall this place needs an attitude adjustment and a revaluation of the prices.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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