Reviews
Great Customer Service
When I arrived at the counter, the service personnel immediately asked what I needed. He was courteous and explained the answers to all of my questions. I will continue to use this facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
awesome service
We just needed an oil change and have the battery checked. They got our vehicle in quickly and called us as soon as they knew what was going on with the battery. The service was quick and very courteous.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service department
I love waxahachie autoplex. The service department is excellent and I highly recommend them to everyone i know. The sales, finance and service department are always courteous and helpful. I can't. See me buying or getting my cars serviced anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchased a 2015 Ford Escape Titanium
Salesman very good, wish I would have received more trade in for my car
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First oil change at Waxahachie Ford
The service was great! I am so glad that I found a decent and reasonable place to use for all future services on my new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Bought the f150 and love it. Justin new were I needed to be and made it happen
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Loyal Customer
At the dealership, I am always taken care of. I've been a customer for 13 years and have purchased 5 vehicles over those years. Three were new and the other two were used. I would not go anywhere else for purchases or maintenance. Jared, Nick, Chris, Chuck, Dan, Scott, Kevin, Greg, Jack, Ross, Demarkus, Nate and Dennis are all fantastic. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and staff
Jacob was fantastic! He handled everything quickly and efficiently and I didn't have to do anything other than drop off my Focus or pick it up. I will definitely be back and I will work with Jacob.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
fast friendly service
Had a vehicle inspection done, very fast and friendly service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Truck repair
Your dealership did a great job. Fixed my problems quickly and most of all honestly. My past experience with other dealers were not so good. Thanks for a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase