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Audi Ithaca

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,846 reviews)
2022 consumer dealer award
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2022 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,846 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Ithaca from DealerRater.

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Very enjoyable experience.

We found the Q5 Hybrid that we were interested in on the dealer's website and made an appointment to see the vehicle. Jasper Adams, our dealer consultant, was very accommodating and pleasant, and it was a pleasure to work with him. While I can say that the vehicle sold itself, a bad dealership experience would have resulted in us not purchasing (as has happened in the past at 2 different dealers). So, this experience could not have been better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, We are so happy you had a great experience with Maguire!

Great salesman with no pressure

I met Ronin Shehu by fate while looking for a used truck. He was very helpful and done a great job getting things done that day. Mr. Maguire has a great salesman working for him. Thank you all for a great day. Larry Hicks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Larry, we are so happy you had a great experience with Maguire!

Ed Kish- Maguire Syracuse

Ed Kish made the buying process a pleasure. Great guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glenn, we are so happy you had a great experience with Maguire!

2017 F150 Truck

Just wanted to give a BIG shout out to Matthew at Maguire Ford for his outstanding salesmanship, people skills and overall pleasant personality and business sense. It really shows that he loves what he does. He worked with us around our schedules to get us what we wanted and to make sure we were satisfied..............without ANY pressure. Absolutely the reason why we LOVE to deal with Maguire Ford. Thanks again for your patience and support through this process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carl and Bonnie, We are so happy you had a great experience with Maguire!

EXCELLENT CUSTOMER SERVICE

Jessie Carling was my salesman at the Maguire Toyota building. He was helpful and knowledgeable. The manager, Ricky Russo, was great to work with and treated me fairly. GREAT EXPERIENCE. GREAT EMPLOYEES!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ryan, We are so happy you had a great experience with Maguire!

I was treated great!

Even though the a/c in the building was not working, (through no fault of the dealership),and everyone was quite warm, the employees were all smiles, and professional!Nice people! I will recommend this dealership. Sales people Jeff, and Billy, were great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, we are so happy you had a great experience with Maguire!

Terrible customer service

I've emailed them 3 times because I want to buy a car from them. 2 of those times I've had absolutely no response. The other time, i received an automatic reply that didn't answer any of my questions. Useless! I'm looking elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, we are terribly sorry to hear you had a less than pleasant experience with Maguire Family of Dealerships. We would love to make things up to you. If you would like to discuss this issue further, please don't hesitate to contact us at (607)257-1515. We are more than happy to accommodate you to make things right. You are also welcome to contact Danita at dfish@maguirecars.com.

2017 Toyota RAV4

I scheduled a rav4 hybrid test drive at Maguire's with Mike Correll.I have never driven a hybrid any distance before,so wanted the experience. Mike was very knowledgeable and helpful about all of the new safety features available .I had purchased a new Subaru from Maguire with Mikes assistance in the past, and was very satisfied,so I wanted to do business with Mike and Maguire again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lee, We are happy you had a great experience with Maguire!

Mcgwire in Syracuse and ed kish is the best

Ed kish in Syracuse is the man to see in Syracuse. Awesome down to earth goes above and beyond to make sure all is well and getting what you want/need to make you happy, why this man isn't management yet idk but give it time cuz he will to continue to put his people on top of priority. All said and done I got a new car and love it and ed and Mcgwire made it possiable and can't thank them enough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, we are happy you had a great experience with Maguire!

Great Service, Excellent Car

I love my new car (2017, Rav 4). Our family has been doing business at Maguire's for many years because we know we are buying a great car, and we have always been satisfied with the outcome and service. Hats off to Michael Correll, Paul Fuksman, and of course my husband for negotiating a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you had a great experience with Maguire!