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Lou Fusz Ford

(2,269 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 247-8958 (888) 247-8958
Used (888) 247-3250 (888) 247-3250
Service (888) 248-6110 (888) 248-6110

Reviews

(2,269 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Fusz Ford from DealerRater.

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Brad was personable, managed my expectations well by

Brad was personable, managed my expectations well by telling me they were behind, but then getting my work done quickly. Nice job.

Rating breakdown (out of 5):
  • Customer service
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

Greg was knowledgeable and so helpful in every aspect of

Greg was knowledgeable and so helpful in every aspect of the sale. He was excellent. While I was waiting for my Maverick, he kept me updated on its progress. Bijan was able to help in the financial area and gave detailed information on any warranty available. I felt very comfortable in my ability to make my choices. He was excellent. In general it was a pleasure purchasing the Maverick through Lou Fusz. They actually listened to me.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

The experience was great.

The experience was great. Grant was great to talk to and even created a video to show the car was available. The financial person explained everything that was offered and explained that it was up to me to buy the extra stuff if I wanted to. Over all it was a great experience. This was my first time purchasing a car from a dealership and I would recommend the employees and would worknwith these guys again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

Expectations were met picked up my vehicle from home.

Expectations were met picked up my vehicle from home. Wa returned to me early afternoon. I was very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

We had a great experience at Lou Fusz.

We had a great experience at Lou Fusz. Their sales & finance teams we friendly and efficient. This was an overall great process and experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

Great staff.

Great staff. This is my 4th vehicle I’ve purchased from Lou Fusz Ford. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

Grant was so helpful, never pushy or annoying… genuinely

Grant was so helpful, never pushy or annoying… genuinely wanted to put me in the best position with his expertise. Can’t thank him enough!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

Convenient location, friendly and helpful staff.

Convenient location, friendly and helpful staff. All questions answered. Great deal of information was shared on how options work.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

They were simple to set up an appointment and they did a

They were simple to set up an appointment and they did a great job. Listen to me and fixed my car in and done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

They made my car buying experience extremely easy and

They made my car buying experience extremely easy and time efficient. Grant was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you! We appreciate you as our customer, and we would be happy to work with you again!