Reviews
Fast, excellent, polite and friendly experience!
Anthony approached me with a friendly greeting and began taking care of my needs right away. As I explained my service requirements, he explained the most cost saving options and utilized coupons wherever he could. I waited for the service and was in and out in a hour. Extremely pleased with the experience and will continue to use Ferman Chrysler for all future service or repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great help and friendliness!
Bob was very helpful in efforts to repair some of the damages on my car quickly and cheaply. I would definitely recommend Ferman to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Fairnes and Respect at Ferman
We met Sheryl Falco for our appointment to see a 2018 Ram Laramie. Sheryl explained all of the features and benefits and showed us the fantastic December dealer matching discounts and rebates on the Ram. We were sold on the truck, but we were also and importantly sold on the polite, no pressure, upbeat environment of the dealership. Our finance specialist saved us money on his honest opinon of certain add on warranties and found us excellent financing while saving us even more money. From the director of sales and the team, if you are looking for excellent people to help you find the right vehicle at the right cost, call Sheryl and the folks at Ferman, you won’t be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Return Customer
This was our second vehicle purchase from Ferman Dodge. Kathy was our salesperson for both purchases. She was a great help in making this a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Finding the used car I wanted for a price I wanted to pay.
Derrick was a great salesman. He got me a great trade in for my car and got me a great price on the Jeep I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Awesome Experience
It's been a pleasure working with the people at the dealership. Quick and accommodating, answered all my questions. I will continue to bring my truck back here for the regular service requirements.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great Buying Experieince and Awesome Dodge Challenger
I worked with Sheryl Falco and she took the time to show me Dodge Challengers to find the one I wanted, helped me trade in my car, then get me into a new Challenger for a great price (which they beat competitors prices). The process was easy, dealership was great, and definitely would buy from them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Excellent Buying Experience!
I worked with Sheryl Falco and she helped me trade in my car so I can get into a new one. The new car price was also fantastic and definitely beat their competitors prices. The process was easy and couldn't be happier. I would definitely work with her and the dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
I highly recommend Ferman Ram! I recently purchased a new 1500 and the manager and staff worked to beat a competitor’s deal. They had my truck waiting when I arrived .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience!
Brian the Manager was helpful from the start and Kathy my sales woman was great to complete the purchase, everything went smoothly and as agreed upon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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