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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,673 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Good experience overall!

Good experience overall! The staff is attentive and supportive and services were done in good timing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Very competent and courteous staff, service completed in

Very competent and courteous staff, service completed in promised time, everything seems to be run very professionally and efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Andrew Lynough was very helpful in assisting me to find

Andrew Lynough was very helpful in assisting me to find and purchase a car. He made the process very simple. Tom from finance was such a great guy to work with as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Speed was helpful, friendly and easy to work with.

Speed was helpful, friendly and easy to work with. Everyone at the dealership were nice and we are very happy with our purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Pleasure dealing with this store.

Pleasure dealing with this store. A. Suda went out of his way to make this a good experience. ds

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

I was greeted by my agent and had my truck ready in a

I was greeted by my agent and had my truck ready in a timely manner and the price was right for the work I had done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Okay I work out of town so it's not that easy for me to

Okay I work out of town so it's not that easy for me to come in look at vehicles so I hooked up with Furman and you know working out of town I filled out all my paperwork that need to be done for them to hold the vehicle for me the sales manager told me this if you would get these information in to me I will go to my Superior and tell him that you're serious about this and they will hold the truck for you which was not the case so it was time for me to come home got everything situated with my vehicle ready to go get it in take it into these guys ferments and Wesley chapel just to find out that they had sold it from under me I mean they're sending me all kind of information on it you know making me think that still there they had the last minute it's not there you're trying to put off something else on you know that really pisses me off you're pretty much sealed the deal with his truck and now I'm here and it's not here he's done sold it that's ridiculous man I would never ever recommend nobody doing business with you guys you can't keep your word you know this world that's all we got is our word if you ain't got that you ain't got nothing can you realize that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We apologize for the negative experience you had with us. Please contact our manager, Luke Miller at (813) 690-5850 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Great experience, Jason speed was very nice and

Great experience, Jason speed was very nice and professional helping me get my dream car. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Service advisor rendered a high quality and professional

Service advisor rendered a high quality and professional attention to my concerns. Service was completed prior to expected without any appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Every time I visit they are always on time, professional,

Every time I visit they are always on time, professional, efficient and friendly. The area is clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!