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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Every time I visit they are always on time, professional,

Every time I visit they are always on time, professional, efficient and friendly. The area is clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Staff is always amazing, so happens while my servicing

Staff is always amazing, so happens while my servicing occurred a staff meeting ended and they very generously offered me some, not expected but very appreciated since it shows the kindness in the staff to offer. Quick in and out and fast payment precessing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very helpful and efficient.

Very helpful and efficient. Excellent customer service. Highly recommend and treated like family. Great follow thru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Friendly service staff that provide quick and detailed

Friendly service staff that provide quick and detailed service work. Enjoyed the experience more than others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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I purchased an extremely clean used 2016 BMW 320i for my

I purchased an extremely clean used 2016 BMW 320i for my daughter and the process was smooth and hassle free. That particular vehicle is prone to oil pan leaks which can be costly to repair. Knowing this, Salesman Jason Croucher placed the vehicle in the service department on a lift and "we" inspected for oil leaks, with none being noted. Salesman Walter Wallace also assisted me with this purchase and let me tell you, it was a breath of fresh air to not have to haggle and argue or play games to get a good deal! This dealership does not charge market adjustments or ridiculous priced dealer packages and is an honest place to buy a vehicle. I had a great experience buying from here and would recommend them without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

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Anthony Suda was amazing to deal with and Jason Speed was

Anthony Suda was amazing to deal with and Jason Speed was so knowledgeable. A great buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great job on the oil change and tire rotation.

Great job on the oil change and tire rotation. And kind enough to give me a ride back and forth to my home. Easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very easy and convenient experience all the way through.

Very easy and convenient experience all the way through. From booking my appointment, to checking in my car, to being kept up to date to paying for service. Everything was fast, friendly and effective.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was notified immediately by Michael to advise me the

I was notified immediately by Michael to advise me the issue with my Jeep and how long it would take and to advise me if any cost would be due. Overall everything was great .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Anthony Suda made buying a car painless.

Anthony Suda made buying a car painless. He went over and above !!!!! What an Awesome Dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

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