Reviews
2018 Chrysler 300
Sheryl was very helpful and professional when helping me locate and make my purchase easy and less stressful for my new Chrysler 300. Everyone in the dealer were very friendly an courteous . I am very pleased with my purchase and would recommend this dealership. Janice
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review!
Oil Change
I went in for an oil change, he advised me on the types of oil changes and I am glad he did as I would have forgot to ask for synthetic. There was an issue with the price, but in the end, they gave me the better deal, so I am happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Peyton!
Wonderful buying experience.
The staff was friendly and explained all the details of my truck. I enjoyed my buying experience. I would recommend this dealership and the Ferman Group to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review!
Friendly, attentive staff
We had called ahead to try a vehicle we had seen on line. Courteous sales staff, everyone greeted us and was friendly. We decided to buy the vehicle after a trial drive. Lots of choices on the lot. We should have gotten financing before going but didn't think that far ahead. Nice facility. Have not experienced service department yet.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review!
Fully recommended
Excelent service, very Professional and very able to find the better solution for us. All worked as a team to make it possible for us to buy the car of our dreams
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We bought our Jeep
Sheryl was amazing, you must visit her if you come to this location. She did an excellent job at searching for the vehicle we wanted and the price range. Couldn?t have asked for better service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Job by all
Juan our salesperson was great in his detail about the Jeep Cherokee we were looking to purchase paying attention to the smallest details. He also toured us around the dealership and talked highly about the Ferman family. Great buying experience and no pressure from anyone including finance. Would highly recommend to everyone I know. Thanks again Juan, Mike and Daniel for all your expertise.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
AT EASE
I can't say enough about our recent jeep purchase. The most at ease we have ever been while buying a new car. Anthony was with us at every step.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good customer service
My car was ready on time and the service guy told me what was fixed on my jeep. I will come back to service my jeep over there
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review!
LOF: Lube-Oil& Filter
I scheduled service for vehicle on-line for an 11 AM appointment. On registering I inadvertently checked drop-off rather than wait. Apparently all wait periods were taken. Service writer, Tom Bambard, told me that it would be 12:30 PM before service would be complete. It was my mistake, and replied fine. At noon he informed me that service was complete and that he had made adjustments to work sequence to fit me in. His concern was much appreciated!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to serving you in the future!
