Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

Great as always, treated with resoect and fast service. Went in for basic oil change and came out with service plan that I needed, no pressure. Thank you

Courteous sales folks, courteous finance manager, good treatment, nice dealership with thoughtful amenities. Everyone that we dealt with went out of their way to make us feel welcome.

I came into Ferman Chrysler to look at a vehicle advertised online. Upon arrival the Jeep was sold. However, Kathy went through a ton of hoops to find me the same car with more options and really what I was looking for and made the price right. It was nice to see them go out of their way to make this happen for me.

Ferman Jeep is very crooked. Advertised a Jeep Wrangler Rubicon for $46,050 with a $50,885 msrp. Came in next day to look at it and the Wrangler was a week away from even getting there. On top of that they raised price 500 bucks to $46,550. Needless to say I left. Came back a couple days later to see if they would honor original advertisment and to get a bid on my truck and they raised price again back to the msrp of $50,885. LOL, the funny thing is I took a picture with the scanning app on my phone of the worksheet they typed up with the $46,550 price and the managers signature that proves everything I'm saying. Anyone who wants to see the copy I'll email it to you. BTW, you don't wanna ever trade a car in there either. The use an "actual cash value" valuation system designed for the dealers best interest. They won't use the common (trade in value) valuation system we're all familiar with on NADA or Kelly Blue Book sites. Hopefully you all think twice about going there. Definitely do not let anyone elderly in your family go. Monday I am sending the screen shot of their ad, and worksheet to 9 and 13 news with a predatory car sales subject. I'm going to see how the Jeep Manufacturer feels about all this too. STAY AWAY FROM ALL FERMAN DEALERSHIPS. Thanks for reading Yes Ferman has been in contact with me over the Google and FB reviews I posted. Since then he has raised his offer back to the the original low ball lead in price of $46,050 atleast that's what I'm told over the phone. Ferman's giving me an offer of $35,500 for my truck that has an (Average Trade in value) of $39,200 on NADA. So a $3,700 difference between their offer and average trade in. You the dealer are the first ones to show the customer NADA prices on your computer to back up your price on your used vehicles. At the same time I believe in being fair, kind of like expecting dealers to honor their advertised sale price. In all fairness I've always laughed at dealers when they pull up NADA to back up a vehicle price on the lot. Now "Kelly Blue Book" in my experience with the 70+ vehicles I've owned always seemed a little more fair & accurate. When you look up my truck and all the options on KBB you'll find the Excellent (trade in value) of $37,064 and as you already know mine is better than excellent. So with- NADA $39,200 KBB $37,064 (Ferman's offer) $35,500 I'll take $37,500 for trade - Jeep ($46,050 Ferman internet Ad) + $750.00

Best buying experience. Superb customer service. I bought a 2018 Durango. They located the one I wanted very quickly and communicated with me when it was ready.

I was kept informed of all work being performed, the likely costs and expected benefits, and the time it would take to complete the work.

Enjoyed the service and did not had to wait to long until the car was done to be on my way home looking forward for my next date for my service

The dealers managers & finance team were unwilling to move the numbers on a vehicle with scratches, damaged internal parts (I have an IOU - pending delivery of part).

Michael my sales man was terrific fast and effiencient, Dan the finance guy made it so fun I was in and out of the dealership in a hour and half driving away in my new car.. I completely recommend Ferman Chrysler Jeep Dodge!!

Guy Wallis was very personable and helpful during the purchase. Gheorghe Donici was very helpful for explaining the Safety Package and spent 2 hours with me.