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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,678 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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New Pacifica

Bobby was very friendly and paitent while I made sure I was getting exactly what I needed in a vehicle. I ambery happy with the service I got at this dealership, and I would recommend it friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review!

Great Experience

This was my best experience buying a new car and I think it's because of the fantastic customer service provided by Gheorghe Donici and the rest of the staff I came into contact with during my visit. This is not my first Jeep, but there are a lot of differences in models, and Gheorghe ensured all my questions were answered before I drove away. I really can't say enough good things, thanks Gheorghe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We look forward to serving you in the future.

Fantastic

Great purchase ..................................... Great location to buy a vehicle .... I bought a 2018 Chrysler Pacifica. The staff was great and knew about all the cars in the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Niki , Thank you for your kind words, loyalty, friendship and your business to the Ferman organization. I hope you enjoy your new Pacifica. Karl Alvarez

Guy and Gheorghe , Pacifica.

Guy and Gheorghe were very helpful in purchasing the Pacific and in the training of the Safety Package. The system is very comprehensive in the Pacifica.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Troy hooked me up

I accidentally sent my appointment with the other side and Troy took the time to squeeze me in. He also got me a shuttle home. So even though I didn't have an appointment on his side I still got my oil and tires rotated,high speed balanced, and shuttled home. The service was as fast as if I had an appointment. Great job Troy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you John!

Great dealership

I bought a new minivan from Bobby. He was very helpful and took his time to make sure I was getting exactly what I wanted and needed in a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tire issue

After getting the hold of the service department and talked with Vic, he made all the arrangement to have my Jeep towed to the dealership and my service adviser Thomas kept in touch with me and had my vehicle ready for pick up same afternoon, thanks guys.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Hoss. We look forward to serving you in the future!

Our Grand Cherokee purchase

Bought our new Grand Cherokee here , I would recommend buying at this dealer ship. Our salesman Filippo was great ! not pushy listened to what we were looking for, We test drove a couple before deciding, He made sure we got the best deal he could for us. I love my Jeep !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience

Honest and upfront pricing before I even arrived. When I got there they didn?t have any surprises other than they gave me a little better deal and that their financing Dept even got me a much better rate than my own financing. I even drove from Fort Lauderdale because I received a great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

I came from Fort Lauderdale and bought a new wrangler because I was getting a great deal. When I arrived they were very honest and upfront and honored my deal I had received, unlike many other dealers. When we finished and I went to finance they even impressed me more, getting me an even lower interest rate than I managed to get from my own pre approval saving me even more. (and I have excellent credit). I would definitely go back there again even though it is four hours from my house.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We look forward to serving you in the future! Thanks for your review, Joe!