Reviews
New Pacifica
Bobby was very friendly and paitent while I made sure I was getting exactly what I needed in a vehicle. I ambery happy with the service I got at this dealership, and I would recommend it friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review!
Great Experience
This was my best experience buying a new car and I think it's because of the fantastic customer service provided by Gheorghe Donici and the rest of the staff I came into contact with during my visit. This is not my first Jeep, but there are a lot of differences in models, and Gheorghe ensured all my questions were answered before I drove away. I really can't say enough good things, thanks Gheorghe.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We look forward to serving you in the future.
Fantastic
Great purchase ..................................... Great location to buy a vehicle .... I bought a 2018 Chrysler Pacifica. The staff was great and knew about all the cars in the lot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Niki , Thank you for your kind words, loyalty, friendship and your business to the Ferman organization. I hope you enjoy your new Pacifica. Karl Alvarez
Guy and Gheorghe , Pacifica.
Guy and Gheorghe were very helpful in purchasing the Pacific and in the training of the Safety Package. The system is very comprehensive in the Pacifica.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Troy hooked me up
I accidentally sent my appointment with the other side and Troy took the time to squeeze me in. He also got me a shuttle home. So even though I didn't have an appointment on his side I still got my oil and tires rotated,high speed balanced, and shuttled home. The service was as fast as if I had an appointment. Great job Troy.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you John!
Great dealership
I bought a new minivan from Bobby. He was very helpful and took his time to make sure I was getting exactly what I wanted and needed in a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tire issue
After getting the hold of the service department and talked with Vic, he made all the arrangement to have my Jeep towed to the dealership and my service adviser Thomas kept in touch with me and had my vehicle ready for pick up same afternoon, thanks guys.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Hoss. We look forward to serving you in the future!
Our Grand Cherokee purchase
Bought our new Grand Cherokee here , I would recommend buying at this dealer ship. Our salesman Filippo was great ! not pushy listened to what we were looking for, We test drove a couple before deciding, He made sure we got the best deal he could for us. I love my Jeep !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience
Honest and upfront pricing before I even arrived. When I got there they didn?t have any surprises other than they gave me a little better deal and that their financing Dept even got me a much better rate than my own financing. I even drove from Fort Lauderdale because I received a great deal
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
I came from Fort Lauderdale and bought a new wrangler because I was getting a great deal. When I arrived they were very honest and upfront and honored my deal I had received, unlike many other dealers. When we finished and I went to finance they even impressed me more, getting me an even lower interest rate than I managed to get from my own pre approval saving me even more. (and I have excellent credit). I would definitely go back there again even though it is four hours from my house.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We look forward to serving you in the future! Thanks for your review, Joe!
