Reviews
Service
They were quick, efficient, and did a great job. I purchased an oil change package and had tires rotated. Exceeded my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greatest truck buying experience in my life.
Can't thank Steve and Ken enough. Friendliest staff, I've ever encountered. So happy with the Ram. You guys took a stressful situation,and made it great experience for me. I will never shop anywhere else. New Loyal Customer, Pete DiMarco
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ferman
The Owner at Ferman Dodge has put together a world class team. Every employee from the time we entered the building until our purchase was completed were very professional and friendly. I have already suggested this dealership to several friends that are in the market to purchase a new vehicle. Thanks again Ferman team!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional Experience
An exceptional team to do business with. I will definitely go back for deals in the future!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent buying experience!!
Went in to look at a Jeep Wrangler I saw on cars.com and after a test drive I decided I wanted the vehicle. The sales person D. Smith answered all my questions and had got me through the purchase process fast and smoothly. The finance Department was great also, they didn't pressure me into a warranty or something I really didn't need. I highly recommend any of the Ferman dealerships. This is the second vehicle I've purchased from Ferman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had my truck repaired
Excellent Service, the Service Advisor - Tom - Was very knowledgeable, extremely courteous and very helpful. He kept me inform, presented options and let me make my decisions. As a former mechanic (many years ago!), I have run into many different kinds of service advisors in the past - I must admit that Tom stands out as one of the best I've ever encountered. That reflects very well upon this dealership. Thank you. The repairs were done right and the vehicle was ready as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience!
everyone was excellent to deal with throughout the entire process. I would highly recommend Ferman to anyone in the market..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Place to buy a Jeep
Guy Wallis was excellent from start to end, this is 5th Vehicle I buy in this place. Inventory is great and finance department are really good also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr Tom Schilling
Was the most pleasant experience at purchasing a new vehicle in a long time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
L Comeau
Brian did a great job. He explained the details for next visit & timeline required to complete for planning purposes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
