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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,679 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Best experience buying a jeep

Love the staff always have a smile and a kind word. Fast smooth. Returning customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service.

Mike Myers was exceptional in understanding my predicament with respect to me being without transportation for an extended time due to unavailable parts locally. Mike put in extra effort to get the parts overnighted. Noting that he could not promise next day delivery, Mike made extra effort to see about the availability of a loaner car. Mike was very professional. As it turned out the part came the next day and the car was repaired quickly. I am very pleased with the service. Thanks to Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good Experience

Fealt No Pressure. David was an Excellent Salesperson. Will differently be sending friends here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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All service and vehicle information explained in detail.

Routine service was performed and explained in detail. As is with most dealers, the timeliness is lacking in the service. Over two hours for oil/filter and 27 point check and 2 software updates. Expected the dealer would include a vehicle wash as most dealers do when providing service. Not at Ferman?

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Great

Typically hate car buying experience, but Frank made it easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

The service team is great and the courtesy driver was fantastic. The only problem I had was that I'm having trouble with my cruise control. This is an intermittent problem that is well documented all over the charger blogs. Unfortunately, the dealership required me to pay $119. before they would tell me what the problem is. Doesn't seem right for a dodge dealer to do this on a vehicle with 35,000 miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchased a new vehicle

Dealership was very clean, had a great selection of vehicles to choose from. Staff was friendly from the receptionist at the front door to the sales men, financing department and other management team members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Purchae

Staff is very friendly and willing to service what they sell, Ken was great to work with and very willing to make sure our purchase and all went well and to our satisfaction!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Always a great experience!

I always have a great experience at this location. Kevin is great and gets you in and out fast! He is a very nice guy and is very professional. Thanks Kevin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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A++++

Kevin Hojnacki is the best service rep I have ever dealt with. Great communicator, timely service, reasonable prices, and good advice. All our vehicle service is done by Kevin @ Ferman Jeep on Hwy 54, and I have to drive 20 miles to get there each time -- well worth it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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