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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,679 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Customers come before a sale

I knew what I was shopping for, right down to the color. My family was with me to include my parents, and we were treated with respect and everyone felt comfortable in their showroom. Plenty of beverages and things to see while shopping for a car. I was very lucky to be partnered with Mr. Marc Graves, who allowed me my time to shop and then helped me get EXACTLY what I was looking for. Not some. ALL! Right down to the price I was willing to pay for this vehicle. Marc was honest and that made me choose the vehicle from Ferman of Lutz. Price, quality of people and knowledge. Management staff, and selection of vehicles. Ferman loaned me a car until mine was delivered, new and they kept their part of the agreement with a simple handshake. No issues, and Ferman of Lutz has earned my business and the business of my family. The best car buying experience I've ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2016 Jeep Cherokee Limited buying experience

Gheorghe Donici was an excellent salesperson. He found the vehicle I wanted, gave me a fair price and even delivered the vehicle to my home. He made my buying experience the best ever. I highly recommend Gheorghe to anyone looking to purchase a vehicle at Ferman. I would purchase from him and this dealership again. I am a very happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer

Won't ever go anywhere go purchase a vehicle. Bill, Mike, Kathy and Jim took great care of me and made my process a whole hour and a half long! That's amazing people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer Service with Sales/Leasing.

All parties were professional, personable.and willing to work with our situation or concern. Salesman Travis was very knowledgeable and well rounded with the vehicle's features. Also, he had good communications skills . .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Ram purchase

Walked in with list of trucks I wanted to look at. They got the keys with no problem. No hard sale, good price and fair trade in value

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly Place...

Gheorghe did such a nice job and was extremely friendly and fair. He listened to exactly what I was looking for and did not stray from that. I did not feel pressured or uncomfortable like other sales people can make you feel. The communication between him, us and upper management was a smooth process. Would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome customer service

The sale persons and financial person were straight forward, which made our decision process to buy easier. Thanks Terry, Marc, and Maddie. Thanks for all the guidance!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great customer service

I always recommend this dealership - exceptional customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worth the Trip!

We came from out of town and were able to come home with a new car within our budget. The staff was friendly and accommodating. We will highly recommend that our friends take a trip to this dealership before they buy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Ferman Jeep Renegade buying experience

Awesome experience, great sales people and very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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