Reviews
New Caravan
Every one there was very helpful. All my questions were answered and the over all experience was great. I would recommend Ferman to every one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Brian was very diligent with following up with me to set an appointment to get some warranty paint work done on my Jeep. The dealership drove me home and picked me up even though I live approx 12 miles away. Friendly service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Jeep Sale.
Easy to work with. No high pressure sale techniques. Efficient in processing paper work and preparing the vehicle. Appreciated the minimum time spent at the dealership as we had to travel back to Orlando.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Great buying experience. Was a pleasure dealing with James Zabel( sales representative) and Lorenzo(sorry can't recall his last name). Both are very knowledgeable in their respective field, very pleasant and understandable to customers need. Will recommend this dealer to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GREAT JOB BRIAN!
BRAIN WAS GREAT AND GAVE GREAT CUSTOMER SERVICE, AS HE AWAYS DOES!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
Mike Viers is a pleasure to deal with! He is professional, efficient, and accurate. He makes me feel like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Service ever
David Baker is the man!!! I went to upgrade my wife ride from a Patriot to a Cherokee. After i brought her Cherokee, she wasn't that happy, so i called to see if i could change the car and get a Wrangler. Fortunately they did accept it and now Mama is happy
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Jeep!
Only dispute was the offer on the trade in which was not acceptable, there was no negotiation, so we took car to different location and received the expected amount--adding about 4 hours to our experience but worth it. Travis with assistance from "Gentleman Jim" made an awesome team, with questions and concerns addressed appropriately and efficiently. Overall, each individual we worked with was friendly, well informed and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Oil Change
Mike in Serive is awesome, super easy to deal with and always works with me to fit my services in with Fermans and my tight schedule! I defiantly will be back for all my service needs and when I make my move into a 2500 Ram... -kyle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Professional and on time. I got my truck back fast than expected. The service writer explained everything and even saved me some money.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase