Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

Everyone was so exceptionally amazing! The salesman Matt was awesome and took his time with me, especially since this was my first time buying a car. He was phenomenal as was Steve in the finance department who made everything so easy. Everyone I came into contact with at the dealership was very nice and helpful!

I would have to give Sammy an excellent rating. The whole process actually went very smooth. Only issue was the fact that there is no owners manual to this car, but Sammy assures me he will do what ever he can to get me one. No other issues to mention.

Brandon Stanton is a genuine person that actually cares and he has a easy going attitude. No pressure from Brandon but he makes sure he fulfills your expectations without being overbearing. Refreshing experience for once.

They found what I wanted and kept me well informed of the pros and cons. Didn't push me in the wrong direction. It was a pleasure to work with both sales people during our deal. Thank you.

Thank you Derrick for the wonderful experience. Derrick was very personable and knowledgeable. He was very descriptive of the vehicle and made every effort to answer questions.

I contacted Mike at the dealership after receiving a direct referral from a Jeep owner. I provided them with my numbers and didn't expect much to happen but boy was I wrong. Mike not only located an exact match for my Jeep but was able to make the numbers work. I closed the deal with Jim (Gentleman Jim) and was pleased with the overall experience.

I have always received excellent service from this dealer. However, I was disappointed to learn that no one ever told me about having a veteran discount. I have been having my car serviced at this dealership since I moved here almost four years ago. No one ever mentioned the veteran discount. On this trip my regular rep was out sick and someone else took care of me. He noticed the Marine cap I was wearing and said are you a veteran? I said yes and he said you are qualified to get our veteran discount. I have had two service reps in the last four years. Neither ever mentioned it. My previous rep is now the service manager. Since I have incurred some large repair and maintenance costs, I find this disappointing.

If you want a positive car buying experience go to Ferman. It is a pleasure to work with professional, courteous, and efficient people and that describes everybody I met.

Wanted a replacement key fob PROGRAMED for my keyless entry. They tried, failed. Said according to VIN, the truck dowse not have that option. Installed from a wrecked truck. They sai with my VIN the computer doesn't have ability. This is the SAME DEALERSHIP THAT ORIGINALLY PROGRAMED IT!

Derrick Ciena, was an awesome salesman, no pressure and straight forward he made my experience in purchasing my vehicle a easy process, Kevin Manning in finance did an awesome job as well. Thank you Freman for the best customer service.