Reviews
Excellent Service
Everything was done right. I have no further comments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always top notch service at ferman
Kevin always provides great service and advice. Kevin is always friendly and professional. He is a great asset to Jeep Ferman and I will continue to ask for him when I need my jeep serviced. Thank you Kevin.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic Service
I didn't have a lot of options when my jeep broke down but luckily I remembered hearing many good things about this dealerships service department, especially with Mike, so without hesitation I had my jeep towed there late on a Sunday night. I had a call 1st thing in the morning & by mid-afternoon had the diagnosis & estimate of repair. Unexpectedly was given a loaner jeep while repairs were being made & within a few days had my baby back fully detailed as well!!! You have definitely earned my respect, referrals as well as a long time customer for many years to come! Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Dept.
Excellent service! Thank you. Impressive. Why does this have to be 50 characters. It is a good thig the service was outstanding bc writing an essay is a lot of effort. I was treated so nicely and appreciated the awesome kids room and soft drinks. The chocolate was a perfect touch. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
new car purchase
Our treatment at this dealership was outstanding. We have never been treated so well. We will be back and will recommend this dealership to all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car Buy
Our entire experience buying a new car last week was very pleasant. Our salesperson, Travis, was extremely knowledgable and friendly. We will definitely be recommending, and returning to Ferman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Catherine Bracey
It was a truly great experience I ever had with a car salesman and the dealership overall
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Catherine Bracey
I really appreciated the knowledge the sales person had about the product and different options ...... she also was extremely friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Dealership, they always make me feel special
I am always impressed with the dealership and the people that I come into contact with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
amazing experience!!
I had an amazing experience here. We enjoyed working with Marc. He was very knowledgeable and informative. He helped me learn about all the different parts of my new car. I would definitely buy a car from them again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
