Reviews
On time, professional and quick. I was pleasantly...
On time, professional and quick. I was pleasantly surprised by how quick my appointment took.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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The service dept was very attentive when I got there. It...
The service dept was very attentive when I got there. It was a pleasure working with Neil. My service was excellent as always. I recommend this dealership and service dept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Everyone there are very friendly and where very helpful...
Everyone there are very friendly and where very helpful once the service was done they explained everything that was performed and what was next to be done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Once again an outstanding job hi my service manager Neil and D mechanical staff at Ferman Chrysler, Jeep, Dodge at Wesley Chapel
Our sales rep, Jason, was knowledgeable and helpful and...
Our sales rep, Jason, was knowledgeable and helpful and not pushy at all. Also, the finance manager made the process quick and easy! Everyone was great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Brian Guest was great. Had an oil change and tire...
Brian Guest was great. Had an oil change and tire rotation. Brian made sure it was done in a timely manner. He was great to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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We have been coming to Ferman since we bought our Jeep a...
We have been coming to Ferman since we bought our Jeep a few years ago. Kevin has always serviced our jeep and been solid with recommendations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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I use Ferman always first time for my daughter Charlotte...
I use Ferman always first time for my daughter Charlotte as usual great service Kevin H takes good care of his clients has for years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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I loved that we weren’t pressured at all to buy. Jeff was...
I loved that we weren’t pressured at all to buy. Jeff was excellent and very patient with us. He pretty much pegged what we were looking for. The owner (I believe) was also very personable. He even recognized us the next day and asked if everything was ok (we were there for our other car that was getting serviced). The finance gentlemen was also very nice. Loved the entire experience. This is the 2nd time we bought from them and will return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Brian from the service department was a huge help in...
Brian from the service department was a huge help in getting my new driver side floor mat and getting his team to install my side rail step. Originally I just scheduled my regular maintenance. Brian is friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Greeted upon arrival, Mr. Anthony took good care me and...
Greeted upon arrival, Mr. Anthony took good care me and answered all my questions. He kept me informed as my vehicle went through maintenance. Helped me ordered a new key. Great service, will continue to visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
