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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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On time, professional and quick. I was pleasantly...

On time, professional and quick. I was pleasantly surprised by how quick my appointment took.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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The service dept was very attentive when I got there. It...

The service dept was very attentive when I got there. It was a pleasure working with Neil. My service was excellent as always. I recommend this dealership and service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Everyone there are very friendly and where very helpful...

Everyone there are very friendly and where very helpful once the service was done they explained everything that was performed and what was next to be done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Consumer response

Once again an outstanding job hi my service manager Neil and D mechanical staff at Ferman Chrysler, Jeep, Dodge at Wesley Chapel

Our sales rep, Jason, was knowledgeable and helpful and...

Our sales rep, Jason, was knowledgeable and helpful and not pushy at all. Also, the finance manager made the process quick and easy! Everyone was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Brian Guest was great. Had an oil change and tire...

Brian Guest was great. Had an oil change and tire rotation. Brian made sure it was done in a timely manner. He was great to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

We have been coming to Ferman since we bought our Jeep a...

We have been coming to Ferman since we bought our Jeep a few years ago. Kevin has always serviced our jeep and been solid with recommendations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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I use Ferman always first time for my daughter Charlotte...

I use Ferman always first time for my daughter Charlotte as usual great service Kevin H takes good care of his clients has for years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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I loved that we weren’t pressured at all to buy. Jeff was...

I loved that we weren’t pressured at all to buy. Jeff was excellent and very patient with us. He pretty much pegged what we were looking for. The owner (I believe) was also very personable. He even recognized us the next day and asked if everything was ok (we were there for our other car that was getting serviced). The finance gentlemen was also very nice. Loved the entire experience. This is the 2nd time we bought from them and will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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Brian from the service department was a huge help in...

Brian from the service department was a huge help in getting my new driver side floor mat and getting his team to install my side rail step. Originally I just scheduled my regular maintenance. Brian is friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Greeted upon arrival, Mr. Anthony took good care me and...

Greeted upon arrival, Mr. Anthony took good care me and answered all my questions. He kept me informed as my vehicle went through maintenance. Helped me ordered a new key. Great service, will continue to visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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