Skip to main content

Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

Want to share your experience with this dealership?

Write a review

The service department is very professional and...

The service department is very professional and courteous. The problem with my truck is the back up camera only works once in a while and while they tried to resolve the problem the problem still exists.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Awesome, clean, friendly, responsive, timely, Service...

Awesome, clean, friendly, responsive, timely, Service department was on top of things and continue to let me know what was being done and when to expect my vehicle to be completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

This was a very pricy repair. Brian was empathetic,...

This was a very pricy repair. Brian was empathetic, professional, and communicated in a timely manner. Both courtesy shuttle drivers were professional and friendly. All personnel who I interacted with were professional also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great experience with salesman Matt Golat and finance guy...

Great experience with salesman Matt Golat and finance guy Tom. Got the car that I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

The Staff, specifically Michael showed a courteous and...

The Staff, specifically Michael showed a courteous and professional attitude. Very good customer service. Keep up the good work. I wish the next time it won't take so long for such of simple service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Mixhael was awesome. My work was done expediently and...

Mixhael was awesome. My work was done expediently and efficiently. Michael also fixed a warranty item that the last dealership I went to said couldn't be fixed and they wanted to sell a new part to me for over 1000. I will only have my work done at Ferman now. THANKS MICHAEL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

I was very pleased with my experience with Ferman. My...

I was very pleased with my experience with Ferman. My sales rep was very helpful, professional and a pleasure to deal with. Jason was very helpful helping me get to know all of the options on my new Renegade

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

I was very pleased with my car buying experience and...

I was very pleased with my car buying experience and would think about buying again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Neil Mendes was an excellent service advisor to deal...

Neil Mendes was an excellent service advisor to deal with. He made sure my alignment issues and my replacement HID bulbs went in without issue. I was extremely thankful for his follow up and excellent communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Aaron Barfield was fantastic to work with. The easiest...

Aaron Barfield was fantastic to work with. The easiest and best car experience I have ever had. Can’t say enough about his professionalism and work ethic. Was awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!