Reviews
The service department is very professional and...
The service department is very professional and courteous. The problem with my truck is the back up camera only works once in a while and while they tried to resolve the problem the problem still exists.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Awesome, clean, friendly, responsive, timely, Service...
Awesome, clean, friendly, responsive, timely, Service department was on top of things and continue to let me know what was being done and when to expect my vehicle to be completed.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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This was a very pricy repair. Brian was empathetic,...
This was a very pricy repair. Brian was empathetic, professional, and communicated in a timely manner. Both courtesy shuttle drivers were professional and friendly. All personnel who I interacted with were professional also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great experience with salesman Matt Golat and finance guy...
Great experience with salesman Matt Golat and finance guy Tom. Got the car that I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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The Staff, specifically Michael showed a courteous and...
The Staff, specifically Michael showed a courteous and professional attitude. Very good customer service. Keep up the good work. I wish the next time it won't take so long for such of simple service.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
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Mixhael was awesome. My work was done expediently and...
Mixhael was awesome. My work was done expediently and efficiently. Michael also fixed a warranty item that the last dealership I went to said couldn't be fixed and they wanted to sell a new part to me for over 1000. I will only have my work done at Ferman now. THANKS MICHAEL
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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I was very pleased with my experience with Ferman. My...
I was very pleased with my experience with Ferman. My sales rep was very helpful, professional and a pleasure to deal with. Jason was very helpful helping me get to know all of the options on my new Renegade
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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I was very pleased with my car buying experience and...
I was very pleased with my car buying experience and would think about buying again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Neil Mendes was an excellent service advisor to deal...
Neil Mendes was an excellent service advisor to deal with. He made sure my alignment issues and my replacement HID bulbs went in without issue. I was extremely thankful for his follow up and excellent communication.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Aaron Barfield was fantastic to work with. The easiest...
Aaron Barfield was fantastic to work with. The easiest and best car experience I have ever had. Can’t say enough about his professionalism and work ethic. Was awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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