Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

Excellent service ...greeters were professional and pleasant ...service advisor Brian guess gave me all info I needed to make good choices for my Jeep services

Erika did an excellent job! The waiting area was pleasant and provided a good place for me to work. I certainly will be back for service!

Always enjoy Brian's helpfulness. Discussed with him the need for a thorough inspection, vehicle is about to do a trip to Texas. Service was great.

Brian was attentive and very attune to details with the overall car needs and making sure we had all our questions answered. You have earned a loyal customer. Thank you

Second keep I have gotten here 2017 and now 2021 great dealerships. There support is outstanding! I would sent all my family to them! Twila

Ok here I go again. In March of 2021, I was looking at 2021 Challenger Redeyes. I spoke with my salesman, John Hurley. We spoke at great lengths about trading in my 2019 Dodge Challenger Scat Pack, which I purchased from Ferman in August of 2019. Even though I have excellent credit, I was not in the mood to purchase a Redeye. John informed me they had a 2021 Challenger Scat Pack Widebody in Simamon Stick., fully loaded minus a sun roof (which I didn't want). Since I live approximately three hours away, John was able to get everything in order with the finance manager, Robert. I work weekends, so John was able to get the vehicle detailed, paperwork completed and I made the trip down to Ferman on the 30th of March. He was able to keep the car inside the delivery garage. The dealership was able to give me a excellent trade in value for my 2019. Was permitted to take the new 2021 for a test ride. What a experience! I have now purchased three vehicles from Ferman Dodge. I will not purchase a vehicle from any one else. I was able to get my APR cut in half and payments I was satisfied with. John and Robert are such a great asset to the Ferman dealership. One note though, I got so lucky at the time of purchase of my new 2021 Challenger (three weeks before the chip shortage hit). I want to thank John and Robert for going the extra mile. They are top notch and professional. Great people to work with in every aspect. I hope some accolade or written commendation for a job well done is placed in their job title and performance review. Thanks again from and very satisfied customer! David "Flip"

John Hurley and Shawn Mazzoni were fabulous to work with. Very professional, great service, great price and excellent follow up. Would highly reccomend them to others looking for a great truck.

It was a real pleasure dealing with Hannah in sales and AJ in finance. They both went out of their way to make the buying experience a pleasure for a change. Hannah continued to go the extra mile for some little things after the sale having to do with window tinting and detailing. She is a total professional and truly understands what customer service is all about. Ferman is fortunate to have a person of this caliber working for them. There was only one negative and that involved Chrysler Capital. I financed through them to get an additional rebate. What they put me through was deplorable and just down right wrong with someone who has over an 800 credit score. I will never finance through them again. They requested proof of income, bank statements and other financial information for a customer that never ever had any financial issues. The finance gentleman could not even explain it. Stay away from Chrysler Capital!!!

Communication was fantastic with all repairs to my vehicle and explained everything in detail. The service department at the dealership was very courteous and friendly.

Anthony was able to diagnose the issue right as I arrived for my appointment. That comes with experience. He moved the process for repair quickly and easily.