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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Jeff Moreno was a great help in selecting my vehicle. The...

Jeff Moreno was a great help in selecting my vehicle. The management team was helpful as well. Would highly recommend doing business with the delaership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Best car buying experience by far! Dealership was clean,...

Best car buying experience by far! Dealership was clean, everyone was friendly and NOT pushy! Jason Croucher was the best salesman I’ve ever worked with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Very informative and great customer service. Will do...

Very informative and great customer service. Will do business again. Been to a lot of dealerships and this one was top notch. No games were played. Kent and Bob were amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Excellent service.Great staff.Clean and nice place.Easy...

Excellent service.Great staff.Clean and nice place.Easy to make an appointment.All service department works fast and they will contact customer immediately.Definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Great inventory, great people. Very clean inside and...

Great inventory, great people. Very clean inside and landscaping was great. The dealership was easy to access. It was a great experience and great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Working with Jonathan was a pleasure. He was able to find...

Working with Jonathan was a pleasure. He was able to find us two vehicles we were looking for and a price that all involved were happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Anthony greeted me with a very friendly good morning....

Anthony greeted me with a very friendly good morning. After asking me if I required anything other than the service I requested, he showed me where the lounge, coffee and snacks were. After an hour or so Anthony came to see me and informed me of some suggested items that should be serviced. I agreed and the service was completed much faster than I expected. I was extremely happy with the service I received from Anthony and the Ferman dealership! (:

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Gheorghe was a pleasure to work with as he was very...

Gheorghe was a pleasure to work with as he was very personable and easy going. Robert, the finance director, made the financing aspect of buying a car enjoyable with his upbeat personality! Gheorghe and Robert played a key role in my purchasing experience, but my interactions with one of the sales managers and a sales associate resulted in sub par customer service. They both lacked professionalism and really impacted my overall opinion of the dealership.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sorry to hear you had a less than amazing experience with us KL. We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

I was greeted warmly. Treated like a distinguished guest...

I was greeted warmly. Treated like a distinguished guest from start to finish. It was my first time there and I will definitely return. Especially because is Anthony’s professional yet bubbly demeanor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

I will start by admitting I am not the easiest customer....

I will start by admitting I am not the easiest customer. The sales team at Ferman displayed patience and empathy throughout the sales process. In the end I felt good about my purchase decision and very happy with the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!