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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Fast, friendly, fare. Jason was helpful and willing to...

Fast, friendly, fare. Jason was helpful and willing to work with me to get the deal I needed to purchase my new Jeep. Enjoyed the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Starting out making my appointment for a oil change, very...

Starting out making my appointment for a oil change, very pleasant and professional person. An email to confirm the day before, and when I arrived someone came to greet me right away. The wait was not long

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Fantastic experience top rated serviced by the service...

Fantastic experience top rated serviced by the service technician very polite and honest I didn’t buy my vehicle there but by the attention received you would think I did very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Quick and easy online scheduling, and staff was quick to...

Quick and easy online scheduling, and staff was quick to get my vehicle in for my appointment. I opted to wait and my service took a little over an hour. Everything was super easy and Kevin was great, so I'll definitely be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Good service, completed on time and notified when vehicle...

Good service, completed on time and notified when vehicle was ready. Vehicle was cleaned and fueled. Good follow up with all my questions and concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

It was a great experience buying my Jeep Wrangler with...

It was a great experience buying my Jeep Wrangler with John Ermauv and Jason Speed. They were able to answer all my questions and concerns and helped me ödecide which car to choose especially with the option of sky active top or go with the 3 piece hard top.. And most especially giving me a good deal 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Consumer response

You're welcome,

Doug was great!! Not pushy, took great care to move us...

Doug was great!! Not pushy, took great care to move us through the process and knew the product very well!! He took very good care of us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Brian, our Service Advisor and the Technician who worked...

Brian, our Service Advisor and the Technician who worked on my Jeep were great. Brian was customer service driven and pleasant! Glad I purchased at that Dealership and pleased with the service that was rendered to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Helped locate the vehicle I was looking for at an...

Helped locate the vehicle I was looking for at an affordable price! Salesman did everything he could to find the truck and have it delivered as soon as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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John (Ermeav) was outstanding throughout the buying and...

John (Ermeav) was outstanding throughout the buying and pickup of our Jeep Cherokee. He worked closely with us and the Ferman Management team as we negotiated a fair price. He kept us updated on everything that was going on until our new car was ready for pick up. We have bought lots of cars over the years and John was truly notch making this buying experience one of the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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